Installation Problems

Some users report problems installing PV BeanCounter sustem services. They report errors such as that shown below:

Service 'PVService' (PVService) could not be installed.

Verify that you have sufficient privileges to install system services.

This error can occur if for some reason there is already a "PVService" installed on your system. The PV BeanCounter installer normally uninstalls old services before installing a new one.

If you encounter this problem, check for the presence of old PV BeanCounter services:

• Open "Task Manager" - Right click on the Task Bar and choose Task Manager
• Click on the "Services" tab
• Look for PV BeanCounter services. There are two named one named PVService and the other named PVPublisherService

You can manually remove the PV BeanCounter services using the following:

For Windows 7

• Click on the "Start / Windows" icon at the bottom left of the task bar
• Choose All Programs / Accessiores
• Right click on Command Prompt and choose "Run as administrator"
• Enter the following command to remove the PVService:

sc.exe delete PVService

• Enter the following command to remove the PVPublisherService:

sc.exe delete PVPublisherService

For Windows 8

• Right click on the bottom left corner of the screen. This will open the "Power User Menu"
• Click on Command Prompt (Admin)
• Enter the following command to remove the PVService:

sc.exe delete PVService

• Enter the following command to remove the PVPublisherService:

sc.exe delete PVPublisherService

For Windows 10

• Right click on the "Start / Windows" icon at the bottom left of the task bar
• Click on Windows PowerShell (Admin) or Command Prompt (Admin)
• Enter the following command to remove the PVService:

sc.exe delete PVService

• Enter the following command to remove the PVPublisherService:

sc.exe delete PVPublisherService