Q: What is my NSCC email address?
A: Your email address is your MyNorthshore username followed by @northshore.edu. For example, if your username is jdoe01 your email address is jdoe01@northshore.edu
Note: Your username when logging into the MyNorthshore portal does not contain @northshore.edu (jdoe)
Q: Can I change my email address?
A: No - The MyNorthshore portal automatically assigns each student an email address that can't be altered. The only exception to this if your name changes.
Q: Can I forward My NSCC email to another account?
A: Click here for instructions on how to forward your NSCC Gmail account
Q: How do I log into the mail app on my phone?
A: To add you NSCC email to the mail app on your phone you will select the Google sign in option then log in with your NSCC Email and password. Or you can use the natice Gmail app and sign similiarly there.
Q: Why can't I access email when logged into the MyNorthshore portal?
A: Some ad-blocking/pop-up blocking software may prevent the email page from loading. If you are running any pop-up blocking software try disabling it, then log back into the MyNorthshore portal and retry.
Q: I am seeing the error message what do i do?
Sorry, but we’re having trouble signing you in.
AADSTS90072: User account 'user@outlook.com' from identity provider 'https://sts.windows.net/7bdae177-7f6b-4f94-a615-2280d34bff4c/' does not exist in tenant 'North Shore Community College' and cannot access the application 'https://tam.onecampus.com/onecampus'(One Campus) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account
A: This error message typically means you have a cached account or are trying to log into northshore with an account that is not your NSCC Email. To fix this please clear you browsers cache or attempt to log in using a private window.
Here is a link with instructions on how to clear your browser's' cache: https://www.mass.gov/guides/clear-your-browser-cache