Changing Your Security Question
Q: How can I reset the Security Question answer to my MyNorthshore/Email/Blackboard account?
A: Users cannot reset the answer to their security question by themselves. Users who wish to change the answer to their security question need to contact the NSCC Helpdesk at 978-762-4167 or firstname.lastname@example.org to set up a time to visit the office located at either the Lynn or Danvers campus, in person with a photo ID. An information Systems employee will then alter the answer to their security question.
For privacy reasons users do not need to provide a reason for requesting this change, but a photo ID is required.