FAQ's


  1. How much time should my child be spending on the iPad at home for school work?

    On average:

    • A student at High Rock has between 1-2 hours of homework each night.

    • This range includes time for independent reading (180 minutes/week)

    • A student may need to use an iPad for no more than 45 minutes for school related work.

    • Not all work needs to be done on an iPad- Students may choose or can choose to print work out and hand write most assignments.

    We know that many families may feel uncomfortable monitoring and addressing their child’s use of the iPad because it is a tool that has been required by the school.  At this point, the power of the iPad as an academic tool comes during its use within the classroom under the direction of the teacher. While iPads are assisting students in their organization and study skills, the use of the iPad for an academic purpose outside of school is expected to be 45 minutes in length on average.  During this time, many students will be accessing the software and online tools that we have been incorporating in our classrooms. If an iPad is not available, students would be able to access these programs through a computer. I don’t want families to battle over the use of this technology.  If you feel your child is using the iPad for an excessive amount of time, we support you in limiting the use of this device.  A child will not be at a disadvantage if they don’t have free and unlimited access to this tool.  
  2. Can I clean my screen?

    To clean your iPad we ask that you follow these recommendations from Apple:

    To clean iPad, unplug all cables and turn off iPad (press and hold the Sleep/Wake button, and then slide the onscreen slider). Use a soft, slightly damp, lint-free cloth. Avoid getting moisture in openings. Don't use window cleaners, household cleaners, compressed air, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean iPad. iPad has an oleophobic coating on the screen; simply wipe iPad's screen with a soft, lint-free cloth to remove oil left by your hands. The ability of this coating to repel oil will diminish over time with normal usage, and rubbing the screen with an abrasive material will further diminish its effect and might scratch your screen.

    If you need help cleaning your screen, please come see Ms. Mack in the Tech lab before or after school.  She would be glad to clean it for you.  

  3.  What do I need to do if I leave Needham Public Schools? 
    Students who un-enroll from Needham Public Schools must return their individual school iPad with accessories by their last day of school.
      • If you have a Needham owned iPad please return it, the cable, charging brick, and stand/case to the High Rock Corine Burke at the Central Administration Building,1330 Highland Avenue.

      • If you have leased an iPad please contact the financial office with your questions at (781) 455-0400.

      • If you own your own iPad you may remove the district profiles and software.  Please contact the Tech Department in the fall to help you with this, no one will be available this summer.

  4. Can I set up my iPad on my home wireless network and printer?

    Students are allowed to set up home wireless networks on school iPads. A printer may also be set up but we are unable to install any personal printer apps.

  5. Can I update my operating system (iOS)?
    We ask that students do not update the iOS on the iPad until they are directed to do so by their teacher. (We evaluate whether updates are compatible with our key apps and configurations before we update.) Please keep your individual apps up to date.
  6. Can I download any additional apps on my iPad?
    Students are not allowed to download additional apps on their NPS device.
  7. Can I take off/change my iPad case? 
    Many parents (and students) have asked about supplying their child with a keyboard or alternative to the district provided case. It is Needham’s expectation that the provided case will remain on the iPad until returned to the district at the end of use. Should you choose to change the case on this device the liability for cracked screens and/or any other damage will be the financial responsibility of the family and no longer the district. We expect if you change the case, the original case will be returned to the office as soon as possible and the proper paperwork be signed by a parent. If you own your own iPad you may.

  8.  Will there be keyboards for me to use at school? 
    Each cluster, the media center, library, and music department have keyboards available for use during school time. 

  9.  What should I do with my iPad over the summer and how do I prepare to move onto Pollard in the fall?
    See this document to answer your questions- iPads Over the Summer FAQ's