Technology Devices

The following procedures do not apply to learners enrolled in Lancaster, SCVi, AV, and Agua Dulce Exploration. 

Please contact your EF to request technology devices. 

Important Reminders

• All electronic and technology items remain the property of iLEAD Schools. 

• Each learner is allowed one device only. 

• Should your learner have any issues with an iLEAD device that require technical support, please notify your EF and visit the Hub to submit a tech ticket. The iLEAD Tech Team will reach out to you to provide assistance. Do not skip this step before submitting an order request for a replacement device as only Tech Team can determine whether a replacement is needed. 

• For accidental damage, if the device is still under warranty and a warranty co-pay is required, the warranty co-pay is the responsibility of the family.  If the device is out of warranty, the family must pay to fix or replace the device for any damages beyond normal wear and tear. 

Device Usage

The right to use a school computer at home is a privilege. Families should be aware of the potential benefits and risks that come with technology use. If learners do not adhere to the rules and guidelines in this handbook, the privilege to use their school computer/tablet/electronic device at home may be restricted or eliminated.  An Equipment and Technology agreement form must be signed before your EF can place your technology order.

I. Hardware and software

• 1. In the box

     • Computer/Electronic device 

     • Power supply 

  2. On the device

     • Operating System software 

  3. Backup and file storage 

     • Files are not backed up. 

     • Computers: Learners need to keep 1/3 of the hard drive space free at all times for optimal operation. 

  4. Software support 

     • First avenue of support – Application’s help system (online, email, in person)

     • Second avenue of support – Google

     • Third avenue of support – iLEAD Tech Support (Hub)

II. Learner and parent/guardian responsibilities

By allowing learners to use a school-owned electronic device at home, families assume some risk. Parents/guardians will be responsible for making sure repairs are done and paid for (beyond warranty) or replacement is made in the event of theft, loss or damage due to intentional or unintentional abuse or misuse.

• 1. Handling and care of the device

     • Keep the electronic device in a protective case, if applicable.

     • Use the electronic device on a flat, stable surface. 

     • Do not set books on top of the electronic device. 

     • Avoid carrying the electronic device with the screen open. 

     • Be careful not to leave pencils or pens or papers on the keyboard when closing the screen. 

     • Do not pick up the electronic device by the screen. 

     • Do not have food or drink around the electronic device. 

     • Cleaning – wipe surfaces with a clean, dry, and soft cloth. 

     • Avoid touching the screen with fingers, pens, or pencils. 

     • If hands are dirty, wash them before using the electronic device. 

     • Do not use the electronic device in a dusty or dirty environment. 

     • Do not leave the electronic device exposed to direct sunlight or near heat or moisture sources. 

     • Do not leave the electronic device in your car (heat, theft).

  2. Power management 

     • It is the learner’s responsibility to recharge the device’s battery.

     • Whenever the electronic device is not in use, close the screen to put it to sleep in order to extend battery life. 

  3. Transport 

     • Electronic devices should be transported closed and in its protective case, if applicable.

     • Do not leave the electronic device in a vehicle. Many devices are stolen this way plus heat can be very damaging

  4. Ethical and appropriate use

Technology is intended for instructional use and school-related business. It is not intended for commercial use. Users will not engage in unauthorized activities. Any unauthorized activities will result in immediate termination of use and the electronic device must be returned immediately. These include, but are not limited to: 

• • Accessing data for which users do not have privilege. 

  • Knowingly deploying viruses. 

  • Violating copyright laws (music, photos, software) or the privacy rights of others. 

  • Plagiarism 

  • Learners will not create, access, download, view, store or print content that: 

    1. Depicts profanity, obscenity, use of weapons, or violence.

    2. Promotes use of tobacco, drugs, alcohol or other illegal or harmful products.

    3. Contains sexually explicit or suggestive material. 

    4. Contains rude, disrespectful or discourteous expressions inconsistent with civil discourse or behavior. 

• 1. Financial responsibility 

     • Families are responsible for replacement and/or repair costs not covered under warranty.

  2. If electronic device is lost, stolen, or damaged:

     • If lost, stolen or damaged, please notify the school immediately (technology@ileadcalifornia.org). 

     • If the electronic device is lost or stolen, the family is responsible for the replacement cost. A stolen device is not covered under warranty. 

     • Note: A police report may be required if the family plans to have their insurance company cover the theft. 

     • If damaged, submit a ticket through iLEAD Tech Support to use the school purchased warranty for damages or technical issues. For damage beyond the warranty, or if warranty has expired, the family is responsible for that cost. For damage beyond normal wear and tear, the family must pay to fix or replace the device. Any costs for repair that are not covered under warranty are the responsibility of the family. If the item is under warranty, the family is responsible for any copay. Failure to pay the repair in a timely manner may mean the learner loses the privilege to have the electronic device.

  3. Monitoring and supervision

     • The electronic device should be used in a location where use can be monitored and supervised by a parent/guardian. Unsupervised use is strongly discouraged (e.g. use in a child’s bedroom). 

     • Use of the electronic device by other family members is not allowed unless listed on the agreement. 

     • Learners should not allow other learners to borrow their electronic device because they are ultimately responsible for that device. 

  4. Internet access at home

     • Learners are allowed to access the internet using broadband or wireless connection. 

     • While internet filters provide an important level of protection, no filter program provides 100% protection. Monitoring and supervision are still very important.