FAQs
We will try to respond to all parent, student, staff and community questions below. Please note that some questions may be similar in nature and may be answered only as one single question. All questions will be posted anonymously.
Q. Should students perform the updates when they come out?
A. Yes. Students can go and do the updates for their apps. A red circle with a number will appear in the upper left-hand corner of the App Store icon. This indicates that there are app updates. When an update to the operating systems (iOS) comes out students should hold off on doing this update until the Technology and Information Services Department sends an email saying it is OK. We generally like to test the iOS updates before having everybody do the system update. You will know when an iOS update comes out because there will be a red circle with a number in the upper right hand corner of the Settings icon. We anticipate the next iOS update to come out sometime in September.
Q. Can student iPads be tracked if they are lost or stolen?
A. Yes. We can track iPads when they are in school. Students should contact an administrator immediately so the IT staff can try to locate the device. If iPads are lost or stolen outside of school, parents can locate the iPad if it is on a WiFi network and turned on by going to www.icloud.com and typing in the Apple ID and password. We have loaded the Find My iPhone app on all the iPads. For more information about Find My iPhone, please visit https://www.apple.com/icloud/features/find-my-iphone.html
Q. How often should you charge the iPads?
A. iPads should be charged so they have enough battery power to last a full day at school. Every month, you should charge the battery to 100% and then completely run the battery down to 5% or below. This will help preserve the battery.
Q. Will students be able to charge their iPads at school?
A. There are a limited number of charging stations in the school. Students must remain with their iPads while they are charging at school.
Q. What happens if students use their iPads inappropriately?
A. There are policies in place for misuse of technology. Administrators will investigate any incidents that are brought to their attention.
Q. If my child already has an iPad or other mobile device, can he or she use that one?
A. No. Students must use the GPS iPads for us to provide maintenance, security, updating, GPS wifi access, and app distribution.