A lot of times students complete their work and submit it in educator yet the teacher is unable to open it or turnitin.com is unable to view it due to the way it was saved. Please make sure you are saving your written work correctly. Try saving it as an rtf, doc, or txt.
If you want to convert a document to an .rtf you.....
1) Open the document you want to convert
2) Go to File and select the Save As button, a WINDOW will open. Look at the bottom of the window - for a drop down menu that says FILE TYPE.
3) Change the name of the document then under the name you have an option to change the type of document you want to save as. Select Rich Text Format which is a (.rtf) type file.
4) Once you have completed the name change and the type change and push the OK button.
5) Go to the grade book tab and submit or resubmit if you saved it incorrect the first time