MENTAL HEALTH AND WELL-BEING

Crisis Counselling 

Telephone & Online Support



Kids Help Phone 

1-800-668-6868 or text to CONNECT to 686868 or www.kidshelpphone.ca

E-mental health service offering free, confidential support to young people in English and French.


Distress Centres of Greater Toronto Crisis Line

416-408-HELP (4357) https://www.dcogt.com/

Provides 24-hour support, 7 days a week, 365 days a year to individuals in our community at risk and their most vulnerable. Our crisis and emotional distress services are available via hotline chat and text.

Our multi-lingual services offer support in seven languages (Mandarin, Cantonese, Urdu, Punjabi, Hindi, Portuguese, Spanish).


Toronto Rape Crisis Centre 

416-597-8808    https://trccmwar.ca/

The Toronto Rape Crisis Centre / Multicultural Women Against Rape (TRCC/MWAR) works towards a violence-free world by providing anti-oppressive, feminist peer support to survivors of gender-based or sexualized violence.

Our crisis line is available 24/7.


What’s Up Walk In

 (416)438-3607 or 1-866-585 -6486  https://www.whatsupwalkin.ca/

Immediate mental health counselling for children, youth, young adults and their families, and      families with infants is available at the What’s Up Walk-In® Clinic


Nisa Helpline for Muslim Women 

1-888-315-6473  https://nisahelpline.com/

We are a free, anonymous and confidential 12-hr telephone line available to Muslim women across North America, seven days a week from 10 am to 10 pm EST offering peer-to-peer counselling, support in creating action plans, referrals, emotional and spiritual support and encouragement.


Naseeha Organization

1- 866 - 627 - 3342 https://naseeha.org/

Nasheea is a mental health hotline, and more. Seven days a week (and for 15 hours per day) we answer calls from around the world from Muslims and non-Muslims.  Nasheea is a great bridge for individuals going through life’s challenges. Naseeha's team consists of trained counsellors who are familiar with Islamic culture and traditions. They are able to provide counselling on a wide range of mental health issues and life challenges, including anxiety, depression, addiction, relationship problems, and more. They also provide support and guidance on spiritual matters, such as coping with grief, finding purpose in life, and strengthening one's faith.


Hope for Wellness Line (Inuit & First Nations) 

1-855-242-3310 https://www.hopeforwellness.ca/

The Hope for Wellness Helpline is available to all Indigenous people across Canada. Experienced and culturally competent counsellors are reachable by telephone and online ‘chat’ 24 hours a day, 7 days a week

Both telephone and online chat services are available in English and French. Telephone support is also available upon request in:


Assaulted Women’s Helpline 

(416)863- 0511 or 1-866-863.0511 or text #SAFE (#7233) on Bell, Rogers, Fido or Telus mobile phones  https://www.awhl.org/

Trained counsellors provide crisis counselling, safety planning, emotional support, information and referrals accessible 7 days a week, 365 days a year. 


Gerstein Crisis Centre  

416-929-5200   https://gersteincentre.org/

For adults 16+ in the City of Toronto who are dealing with mental health, concurrent, or substance use issues and are currently in crisis.  Our services include 24/7 telephone support, in-person mobile crisis team, community support referrals, substance use crisis management, follow-up and access to short-term crisis beds. Over-the-phone interpretation services are available 24/7 in over 180 languages through RIO Network.


Youthdale’s Crisis Support Team      

Access the Team - 416-363-9990      https://www.youthdale.ca/

The Crisis and Mobile Support Team is the access point for Youthdale’s Acute Secure Unit (ASU), Transitional Psychiatric Unit (TPU) and Transitional Age Unit (TAU). Trained professionals on the line 7 days a week to assess each young person’s risk, mental status and needs through a telephone interview and intake process.

Medical, Mental Health Counselling

Telephone & Online Support


Help Ahead 

1-866-585-6486 or www.helpahead.ca

Help Ahead is for anyone under 18 looking for mental health and well-being services in Toronto, in both English or French, or for anyone looking to support a child or youth aged 0-18 and their family in accessing local services or programs.

The Native Women's Resource Centre

(416) 963-9963   https://nwrct.ca/programs-and-services/

Provision of support services to Indigenous women and girls such as housing and housing outreach programs, community wellness, education and healthy babies programs. Trauma Support programming is available for survivors of sexual violence, harassment and human trafficking.


Black Youth Helpline 

(416) 285-9944 Toll Free 1-833-294-8650 https://blackyouth.ca/services/

Black Youth Helpline serves all youth and specifically responds to the need for a 

Black youth specific service, positioned and resourced to promote access to 

professional, culturally appropriate support for youth, families and schools.


HongFook Association 

416 - 493 - 4242 https://hongfook.ca/association/

Hong Fook is a  Mental Health Association providing a continuum of mental health services covering the spectrum from “promoting wellness” to “managing illness” in Cambodian, Chinese (Cantonese and Mandarin), Korean, Vietnamese and English.


Stella's Place 

416-461-2345  https://stellasplace.ca/

Stella’s Place provides free mental health services for young adults ages 16 to 29. We have a holistic menu of programs, including peer support, clinical services, employment support, wellness, art, and recovery programs. 


LGBT Youth Line 

1-888-687-9688 or text sms:647-694-4275 https://www.youthline.ca/

Youth Line offers confidential and non-judgemental peer support through our telephone, text and chat services. Get in touch with a peer support volunteer from Sunday to Friday, 4:00PM to 9:30 PM.


Trans Lifeline Canada 

1-877-565-8860 or 1-877-330-6366   https://translifeline.org/

Trans Lifeline is a grassroots hotline and microgrants non-profit organization offering direct emotional and financial support to trans people in crisis – for the trans community, by the trans community. Trans Lifeline connects trans people to the community support and resources needed to survive and thrive.


Health Connect Ontario

1-866-797-0000 or www.publichealthontario.ca/

For medical or health information. 


Youth Rising Above

647-598-8834 https://youthrisingabove.org/rising-together

Rising Together is a peer community for supportive, empathetic conversations about the things that impact our mental health. It is welcoming space for group participants to interact with one another while they learn coping strategies, gain insight into their own feelings and experiences, and give and receive support and encouragement. 


Youth Wellness Hub (Scarborough)

 416 - 438 - 3697  https://youthhubs.ca/en/sites/scarborough/

Mental health and substance use services integrated with a range of other youth services.                     

Walk-in counselling (Languages offered include: Arabic, Cantonese, Mandarin, Dari, Farsi, Hindi, Urdu, Tagalog, Tamil, Spanish, French) Please call to find out which days your preferred language is offered.

Bereavement / Grief & Trauma


Bereaved Families of Ontario 

Toronto Chapter  (416) 440-0290  https://bfotoronto.ca/

Offers support groups based on the peer-to-peer model where people with similar grief experiences can come together with people who ‘get it’ to share, reflect, grow, support and inspire.

The Traumatic Loss program offers virtual/face-to-face individual counselling as well as group support to those who have lost a loved one to suicide or homicide and are navigating the aftermath. 

The Winter Well-Being Guide for 2022/23 created by the Mental Health and Well-Being Committee has been updated to provide ongoing resources and ideas for Families/Guardians to promote mental and physical wellness during the winter months.  Resources are culturally relevant and responsive with resources for students with Complex Needs. 

The Guide is translated into the top 21 TDSB languages spoken which is accessible here.