PGD Airport Ambassador Program

Who Should Participate: Students interested in learning more about the airport environment and interacting with people. Students should have a friendly attitude, good oral communications skills, basic safety acumen, and the ability to take and give directions. Students will provide their own transportation to and from the airport and may utilize the passenger parking lots free for two hours.

Time Commitment: Students are asked to commit at least 20 hours, in two-hour shifts, over one semester. Students will be responsible for notifying an airport supervisor with the dates and hours they plan to volunteer at least a week in advance of their shift.

Benefits for Students: Ambassadors will receive valuable experience for their resumes and college applications while fulfilling their community service or work study requirements. Participants that provide consistent, friendly service at PGD for at least 20 hours may request a letter of recommendation for a one-year period after concluding their service.

Next Steps: Students interested in applying should complete an basic form (TBD) with contact info, projected graduate date, school, availability. Etc. If there are openings available, the student will be contacted for an orientation meeting and further directions.

Waiver: (TBD) photo release, social media, injury release

Ambassador Activities:

• Welcome passengers and family/friends picking up passengers
• Keep the Flybrary Book Exchange organized according to categories and stacked neatly
• Give passengers assistance utilizing the Wi-Fi and directing them to resources (ATM, Flybrary, vending, pet relief areas, etc.)
• Pass out Airport Animal Policy cards as needed and be familiar with the guidelines
• Monitor the safety of customers and guide them to crosswalks, taxi/uber pickup areas, exits and entrances
• Participate in walking inspections of terminal to identify safety and cleanliness issues
• Kindly notify custodial staff of major cleanliness issues, if observed
• Assist with preparations for airport special events and distribution of promotional items, if scheduled

Working Conditions & Physical Effort:

• Good visual acuity to work inside under artificial lighting and outside in bright sunlight
• Work periodically outside in all weather conditions
• Standing and walking for a the majority of their volunteer shift

Contact:

Kaley Miller

Office: 941.639.1101 ext: 131

Email: kmiller@flypgd.com