FAQs

  1. Who is conducting this research and why?

The research is being carried out by Rosario Neyra, a PhD student at the Centre for Advanced Studies in Language and Communication at the University of York.

The aim of the project is to show how people learn crafts in an online environment using conversation analysis. I am interested in the way these are conducted and how language and gesture help bring online workshops into being.

2. How can I get involved?

Anyone who is providing a crafts workshop online can take part. They will need to be providing the workshop to at least 3 people, and they need to be using software that allows recording of the workshop, for example, Zoom or Teams.

Unfortunately, I will not be able to record your workshop if you have any participants under the age of 18.

If you are a workshop provider and would like to get involved, please email me at: rosario.neyra@york.ac.uk.

If you recently participated in an online workshop, or know anyone who runs these, you can get in touch too.

3. What will happen if I take part?

Participation is simple as all I need is a recording of the lessons that you are already providing.

If you are recording an online class, you can use the in-built recording feature on the video conference application that you normally use. If necessary, I would be happy to give you instructions on how to do this.

For an in-person recording, I will be present to set up cameras around the room. These will be positioned in a way that would not obstruct your work. You can choose to turn on these cameras yourself, or you can ask me to do so. I will not be present for the workshop itself, and I will be back at the end to collect the recording equipment.

To ensure the project is carried out ethically I will need to collect signed consent from each of your participants via an online form before recording can start.

Participating workshop providers who elect to do so will be listed on this website for individuals who want to participate in the study.

4. If I take part, will I be informed about the findings of the project?

I will be providing updates via the project website as well as details of any publications or presentations at conferences relating to this study.

5. What will happen if I participate but then change my mind?

You can withdraw from the study at any time up to one month after recording. If you withdraw, all data collected from your participation will be destroyed and your anonymity will continue to be protected. In recordings, this may mean that your face will be blurred and your voice muted.

6. What will be done with the information collected?

The data collected and transcripts will be studied as part of my PhD research project. The findings from my research may be published in journals and presented at conferences and workshops. I may use direct quotes from participant interactions in journals, conferences and workshops. Subject to consent, I may also use stills (screenshots), video and audio clips in journal publications and conference and workshop presentations. Your name will never be included in any publication or presentation. It is also possible to edit the video and audio so that your face and voice are unrecognisable. You do not have to consent to the use of stills or clips to participate in the study.


After the study, the audio-video recordings may be archived in the York institutional repository, for use by other researchers in the future, both in and outside of the UK and the EU, subject to compliance with EU data protection standards (GDPR). You will be asked to consent for this separately and you do not have to consent to data being archived to participate in the study.

7. Will taking part in the study be kept confidential? Will my data be secure?

In short, Yes. I will follow ethical and legal practice and all information about you will be handled with confidence.


Your name will never be used in transcripts and will be deleted from any recordings that are presented to other researchers. Any other identifying information such as place names will also be kept confidential and code names used instead. Consent forms and a database containing participants’ real names and contact details will be kept in a password-protected encrypted folder and separately from other data. Only Rosario Neyra will have access to this file.


Audio-video data and transcripts will be kept securely on the University of York Google Drive and on Rosario Neyra’s password-protected encrypted device. Access to these data will be restricted to Rosario Neyra and her supervisors, Dr Kobin Kendrick and Dr Merran Toerien. Subject to your consent, images, audio and video may be published or presented as outlined above. Also subject to your consent, the data may be used by other researchers in other studies. You can choose not to consent to this and still take part in the study.


The only reason I may have to break confidentiality is if anything you reveal strongly suggests that you or another person are at risk of harm. Depending on the circumstance, researchers are required by law to co-operate with designated authorities to prevent or minimise harm in line with legislation or guidance (especially to children – Children’s Act 1989). This might mean informing someone else about my concerns, after discussing this with you first.

8. How can I find out more?

You can find out more by contacting me via email: rosario.neyra@york.ac.uk.