Student Hub

The Student Hub is a first point of contact for support and advice. Chat to our Student Support and Advice Team about issues regarding finance and money management, housing advice, academic progress issues and more.

Support with finances

If you are facing issues with your student finance or difficulties managing your money, our Student Support Team can help. They offer budgeting support, liaison with student finance bodies, and can also advise on options for financial assistance and other support that may be available.

Support for international students

Our International Student Support team provides advice and guidance for international students on issues such as immigration and visas, accessing healthcare, opening a bank account, scams and signposting for emotional support.

Disability support

Disability Services provide support, advice and guidance for those with a diagnosed disability, including specific learning difficulties such as dyslexia, dyspraxia and ADHD, autism, visual and hearing impairment, physical disabilities, medical conditions and mental health difficulties, amongst others. All students with disabilities are encouraged to contact the service to discuss your individual needs and to recommend academic adjustments in a Student Support Plan (SSP). 

Please note that even if you studied a previous degree at York you will need to contact Disability Services after you enrol for a postgraduate programme as your Student Support Plan may require updating. 

Please let your department know as soon as possible if you have a disability and may require support. You can discuss this with your supervisor.

Within the Department, there is also a Departmental Disability Team whose role is to act as a point of contact for students and staff within the Department. The Departmental Disability Team can be contacted by email on dohs-academicsupport@york.ac.uk 

If you are studying at York for the first time, you will need to contact Disability Services to set up a student support plan. You must complete the Disability Services registration form and provide supporting documentation to be considered for adjustments in your exams. See the information provided on formal examinations in the Assessment, progression and award section for further information.

Mental health support

We have a team of Mental Health Practitioners based on campus in our Open Door and Student Wellbeing team. Get in touch for free, confidential support if you experience psychological or mental health difficulties.

24/7 support

Download the free TalkCampus app to connect anonymously with other students from around the world about the ups and downs of student life or if you’re struggling and worried about your mental health.  You can also access a 24/7 helpline - staffed by clinicians - if you need someone to talk to.