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SHAFIEYA SHAW-ISMAIL
SHAFIEYA SHAW-ISMAIL
Governance & Enablement Lead
BSc Computer Science, expertise in Identity management, SLA governance, ITIL, and SME technology enablement.
SEAN NASH
SEAN NASH
Infrastructure & Systems Lead
20+ years experience, specialist in VMware, NetApp, server provisioning, and ITIL service delivery.
ANDRE CUPIDO
ANDRE CUPIDO
Service Excellence & Strategy Lead
MBA, Six Sigma Black Belt, 26+ years experience in ITSM, Lean methodologies, and ITIL best practices.
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