This release focused on restructuring Exei’s Admin Panel into a more unified multi-agent platform, creating a stronger foundation for managing AI agents, knowledge, conversations, campaigns, and insights from a single experience.
Multi-Agent Platform Restructuring
Introduced an Agent Dashboard with dedicated cards for the Customer Service Agent, Shopping Assistant, and Growth Agent.
Added shared account-level navigation across agents.
Introduced a Global Knowledge Base for managing shared Websites, Documents, and Text sources.
Added Unified Conversations for a consolidated customer interaction experience.
Added configuration and management capabilities for the Customer Service Agent, Shopping Assistant, and Growth Agent.
Added support for event-based campaigns in the Customer Service Agent.
Added agent-specific template and campaign access control.
Added Global Insights and visibility of existing AI Actions.
Admin Panel
Restructured the existing Admin Panel around a multi-agent platform experience.
Improved the organization and accessibility of agent-level functionality.
Established a shared knowledge and navigation model across agents.
Knowledge Management
Global knowledge sources can be inherited by individual agents, allowing Websites, Documents, and Text to be managed centrally.
Notes
The July release primarily focused on the restructuring of Exei’s existing Admin Panel and establishing the foundation for a unified multi-agent experience. New capabilities beyond the restructuring scope were planned for subsequent phases.