Unable to access Gmail

Remove all user profiles from the device.  This can be done at the sign-in screen.

• Logout of your Chromebook, your User profile will be in the middle of the screen

• Next to your username on the profile, click the “down” arrow.

• Click “Remove this User.”

• A dialogue box will appear.  Click “Remove this User” again.

Restart your Chromebook

Try signing into device again.