Removing a Profile from Chromebook

Ensure username and password are entered correctly.

Remove all other user profiles from the device.  This can be done at the sign-in screen.

• Click the profile you want to remove.

• Next to the user's name on the profile, click the “down” arrow.

• Click “Remove this User.”

• A dialogue box will appear.  Click “Remove this User” again.

Repeat step 2 for each profile that you want to remove.

Try signing into device again.