How can we help you?

This site is for parents and students to find information and support  for distance and remote learning.

Feedback and requests for content are welcome - please look for the Google Form. 

Google For Education Tech Toolkit 

Who do I contact?

The Teacher

Tech Department

Select Technology / Chromebook Help Request or schedule a remote appointment below

WMPCCS Chromebook usage agreement for SY23-24.pdf

Waimea Middle School Chromebook Use Agreement

Connectivity issues? Additional support available here!

'Ohana Help Desk

Hawaii State Department of Education Ohana Help Desk

Monday – Friday from 7:00 a.m. HST to 8:00 p.m.  HST

Sunday from 4:00 p.m. HST to 8:00 p.m. HST

(closed on Saturday and state holidays)

Please check the How-To sections below before contacting your teacher or the Tech Department.

Camera or Audio not working on my Chromebook

How To Connect Your Chromebook To Your Home Wi-Fi

How To Login to Your Chromebook

How To Turn Off Your Chromebook If It Freezes

It is always best to properly shutdown your Chromebook by:

Sign Out and Shut Down Instructions

But sometimes the Chromebook can freeze and become completely unresponsive. When this happens:

Chromebook Hardware Reset

How To Perform Basic Troubleshooting On Your Chromebook

How To Perform Basic Troubleshooting On Wi-Fi

If you have access to your Wi-Fi modem and/or router in your home:

A help desk ticket is required for a Chromebook exchange.