The healthcare system is extensive, and there are many areas to utilize a pharmacist. Although it is not a fully comprehensive list, explore the following common career paths in Managed Care Pharmacy.
A health plan provides, or pays the cost of, medical care. The role of a managed care pharmacist in a health plan is to evaluate and enhance the quality of patient care in a cost effective manner.
General Responsibilities:
In the role of Pharmacy Coverage Determinations, Appeals and Grievances, the responsibilities entail overseeing prior authorizations and overrides. The role also works with reviewing pharmacy cases of appeals and grievances
Day-to-day schedule:
Attend scheduled meetings
External meetings
Operational tasks
Team management
Project oversight
Interactions:
PBMs
Internal team – pharmacist and technicians
Qualifications:
PharmD
Residency: Required
Skills:
Microsoft Excel
Microsoft Outlook
Communication and teamwork
Time management
Independent task completion
Experience:
Management experience
Experience in managed care is not required but highly recommended
General responsibilities:
High level of oversight and strategy over health outcomes.
Responsibilities include:
Oversight of quality of care of all services paid for by the plan
Managing prior authorizations/utilization management
Creating clinical programs and taking into consideration cost effectiveness
Quality accreditation and facility site review
Designing formularies and benefits
Patient safety and health education
Day-to-day schedule:
95% is project-based. Meetings with different teams are set up to discuss details about different projects, what needs to be prepared, what needs to improve on, and operational efficiency.
Interactions:
Interactions consists of pharmacists, pharmacy technicians, health educators, quality improvement nurses, data experts, project managers, and other directors (utilization, long time support, etc.)
Interactions outside include: IT department, compliance, finance, claims, provider networks, etc.
Meetings may also include stakeholders, local doctors, local associations, and vendors (health education, cultural linguistic, PBMs, chain pharmacies, home infusions, etc.)
No direct patient interaction, however the team does for the clinical programs and prior authorizations.
Qualifications: PharmD
Residency: A residency is beneficial.
Skills:
Be able to both focus on details while seeing the big picture/outcome. Being capable of both, would make a good director.
Experience:
Jobs related to managed care (e.g. specialty pharmacy and home infusion will be helpful for managing drugs)
Networking with local organizations
Management of pharmaceutical benefits for managed care organizations, other medical providers or employers. PBMs contract with clients interested in optimizing the clinical and economic performance of their pharmacy benefit.
General responsibilities:
Main responsibilities include making sure material transfer to the P&T committee for FDA approval, using data to evaluate utilization of new drugs, and proposing physician paper to explain how to use the new drug with little present data.
Day-to-day schedule:
Address any compliance issues and grievances
Varies depending on active small or large projects
Interactions:
Data analytics to determine prior authoriazations
Centers for Medicare and Medicaid Services (CMS) regarding Medicare inquiries
Residents to help develop projects
Qualifications:
PharmD
Residency: Recommended to develop stronger clinical skills
Skills:
Clinical skills
Literature interpretation
Comprehensive thinking
Communication skills (written and oral)
Time Management
Experiences:
Clinical experience in acute care
Ambulatory care
Inpatient hospital setting
General Responsibilities:
Main role is to work with employer groups and provide pharmacy benefits. Client data is analyzed and recommendations are made based on drug consumption, budget, and medication treatment alternatives.
Day-to-day or week-to-week schedule:
Independent work schedule
Answering employer emails & questions
Data entry into excel sheets and presentations
Interactions:
Employer groups
International team working with various employer groups
Qualifications:
PharmD
Residency: Managed Care Residency is highly recommended
Skills:
Strong written and oral communication skills
Comprehensive and critical thinking
Organization/Time management
Experience:
Prior managed care experience or residency
General Responsibilities:
The role is diverse, but the main goal is to negotiate with brand pharmacy manufacturers for discounts and rebates, as well as look for opportunities to work with manufacturing partners.
Day-to-day or week-to-week schedule:
Communicate with pharmaceutical manufacturers
Discuss strategy with internal stakeholders, formulary team, and clinical/drug information team
Interactions:
Internal Teams: drug information, formulary, clinical
Pharmaceutical representatives
Stakeholders
Qualifications:
PharmD
Residency or Fellowship: Not required but fellowship or managed care residency recommended
Skills:
Interpersonal skills
Clinical skills
Interest/understanding of managed care
Experience:
Having clinical skills is extremely valuable
Managed care residency or fellowship
Experience in pharmacoeconomics
Managed care pharmacist play an integral role within medical groups by optimizing patient outcomes while implementing cost saving strategies.
General Responsibilities:
The role of a clinical pharmacist is to help out-of-state business raise their CMS Star ratings up by utilize MTM-skills to help optimize patient therapies to improve outcomes by resolving medication issues, cost savings/cost management, and providing educations for healthcare providers.
Day-to-day or week-to-week schedule:
Perform MTM calls during the morning or afternoon hours
Perform project-based tasks such as creating educational material for patients and providers
Interactions:
Patients
Internal teams
Qualifications:
PharmD
Residency or Fellowship: It’s not required but recommended
Skills:
Excellent written and oral communication
Experience:
Clinical care experience
General Responsibilities:
The role as consultant entails providing information for new businesses, marketing teams, general marketing (e.g. social marketing, magazine), and data analytic program. The information can vary from but not only including PBM audits, financial analysis in public and private health plans, oversight of drug utilization, compliance audits, development of new products, patient care reviews, last appeal for meeting benefit requirements, and staff and clinical reporting.
Day-to-day or week-to-week schedule:
Performing analytics and critiques
Interacting with private and public health programs, insurance, clients, and employees
Modifying to improve clinically and financially
Researching data
Interactions:
Private and public health programs
Insurance companies
Clients and employees
Qualifications:
PharmD
Residency or Fellowship: Not required but recommended
Skills:
Understand mathematical probability
Problem solving
Strategic views of health plan and general payer problems
Good communication with different levels of clients
Ability to work with different types of people
Marketing
Experience:
Exposure to various managed care roles
Engagement in both clinical and/or clinical research in the lab, classroom, or institution. Area of focus and specialty can vary from one to the other.
General Responsibilities:
The pharmacy academia position with a background in Health Economics and Policy can involve teaching, precepting pharmacy students on Pharmacoeconomics, and Health Outcomes Research. There are also options to pursue collaborative research projects, teaching scholarships, or consulting for pharmaceutical companies on health economic-related topics.
Day-to-day or week-to-week schedule:
Flexible in academia
Majority of the time is spent in research
Interactions:
Faculty members
Pharmacy students
Pharmaceutical companies
Qualifications:
PharmD or PhD: Either is acceptable
Residency or Fellowship: Not required
Skills
Research skills
Quantitative skills
Experience
Internships to gain real-world experience
Networking
Medical Affairs sits within commercial organizations but is concerned with post-approval activities. Roles are there to provide scientific and clinical support for commercial products. Information is based upon published literature.
General Responsibilities:
Within pharmaceutical industry, there is an internal function and external function, the latter which involves reaching out in the community to healthcare professionals to ensure valuable information about disease states and products are delivered. Sr. Manager of Medical Value and Access Communications prepares medical liaisons and outcomes/pharmacoeconomic specialists by putting together data and information in a useable and digestible form for when the specialists are out in the field.
Day-to-day or week-to-week schedule:
Work with medical directors and observational research groups to put together data to present to medical liaisons
Review substantial data for the providers to ensure quality of care is given from the providers to the patients
Attend meetings (in a given week, about 60% of time is spent on core work, and about 40% on meetings, answering emails, and liaising internally)
Interactions:
Medical directors
Research groups
Outcomes/pharmacoeconomic specialists
Qualifications:
PharmD
Residency or Fellowship: Optional, but helpful
Skills:
Interpersonal skills
Presentation skills
Communication skills
Experience:
A variety of backgrounds and degrees in managed care
Clinical experience is valued, even in industry
General Responsibilities:
Medical Communications are responsible for communicating externally to patients, providers, and payers of data pertaining to studies or disease states. The data generated from clinical studies can be developed into content for a product that is presented at conferences to show and educate. Medical Communications acts as a resource to answer any questions about products that patients or healthcare providers may have.
Day-to-day or week-to-week schedule:
Project based work from day to day (autonomy)
Interactions:
Majority of interactions are internally with colleagues
Occasionally reach out to physicians and patients
Working with both commercial and brand teams
Conferences with providers
Provider feedback
Qualifications:
PharmD or PhD
Fellowship: Recommended
Skills:
Written and oral communication skills
Presentation skills
Time management
Ability to work independently
Experience:
Exposure through APPEs
Internship programs
General Responsibilities:
This position as in medical writing involves working in Phase 1 or 3 of clinical trials, designing clinical protocols on how to conduct clinical trial, writing up lab manuals, publications, abstracts, and manuscripts, and working with regulatory organizations. Medical Writers must also understand how to work with fast track designation for certain products and know when to update adverse reactions report to Medwatch.
Day-to-day or week-to-week schedule:
Highly flexible
Work from home remotely
Long term projects (3 months)
Teleconferences
Interactions:
Customers/Clients
Investigators
Regulatory organizations
Key Opinion Leader (KOL) for study design
Qualifications:
PharmD: Optional
Residency or Fellowship: Recommended
Skills:
Clinical research skills
Evidence-based practice
Experience:
Clinical research
Networking
Any pharmaceutical industry experience
General Responsibilities:
Responsibilities involve an understanding of clinical information from 20 different products & disease states at a given time. Utilizing clinical data and pharmacoeconmic research to improve quality of care through risk stratification and proper drug selection.
Day-to-day or week-to-week schedule:
Remotely work from home
Scheduled meetings with various providers
Interactions:
Variety of stakeholders
Primary care providers
Medical Plans
Health Groups
Clinical pharmacists
Pharmacy directors
Qualifications:
PharmD
Residency or Fellowship: Optional
Skills:
Time management
Self-motivation
Time management
Strong self-learner
Experience:
Field experience
Proficiency in Managed Care through health plan or health system involvement
Research experiences in health outcome in relation to economic standing
General Responsibilities:
Responsibilities involve meeting with payers or providers to provide a detailed understanding of drugs by presenting clinical trials, clinical data, and info pertaining to special populations. Work up and update drug profiles for providers while staying updated with pipeline drugs and advancement in treatments.
Day-to-day or week-to-week schedule:
Remotely work from home
Meet with healthcare experts as needed basis
Travel to educational medical conferences (local, regional, or national)
Interactions:
Healthcare providers
Regional Accounts and Sales Team
Qualifications:
PharmD
Residency or Fellowship:Fellowship
Skills:
Strong oral and written communication
Data analyzation and comprehension
Ability to multitask
Experience:
Fellowship experience
General Responsibilities:
In the role of a Managed Care Liaison, the responsibilities include providing clinical knowledge to provider groups of drugs for a particular disease state. The clinical knowledge ranges from analyzing economic health data, outcome studies, post marketing studies, and safety data.
Day-to-day or week-to-week schedule:
Mainly work from home
Travel 3-4 times a week to meet with providers groups
Interactions:
Health Plans
PBMs
Provider Groups
Qualifications:
PharmD
Residency or Fellowship: Both are not required, but recommended.
Skills:
Strong written and oral communication
Ability to multitask
Highly self-motivated
Experience:
Fellowship experience
Managed care experience (helpful, but optional)
Formulary involvement with PBMs from the industry role through research and implementation of strategies affecting products.
Job Description: An account manager helps to make sure the patient is treated on a different level than traditional pharmacy, which includes providing the most accessible care for the patient through the industry side of pharmacy such as PBMs.
Day-to-day or week-to-week schedule:
Work through the process of making sure drugs are covered while understanding patients needs and goals
Work with PBMs on formulary by researching using evidence based medicine, controlling cost, and presenting strategic changes that would affect the products
Translate any changes and interpret them for corporate office or stakeholders
Help create awareness in product/drug class use for physicians/pharmacists
Interactions:
PBMs/Pharmaceutical companies
Health plans/Insurance companies
Corporate office
Hospitals
Healthcare providers
Qualifications:
PharmD: Optional
Residency or Fellowship: Optional
Skills:
Critical thinking
Researching
Networking
Problem solving
Negotiating
Experience:
Different backgrounds of account management
Exposure to working with PBMs and Pharmaceutical Industries
Strategy for drug development is done through a regulatory perspective to ensure compliance with health agencies.
General Responsibilities:
The position of Regulatory Affairs and Compliance consists of responsibilities of providing guidance and strategy for drug development in a regulatory perspective and thriving strategy of clinical development programs. The position also works towards efficiency and compliance with all the regulations by the health agencies.
Day-to-day or week-to-week schedule:
Reviewing or preparing documents for regulatory agencies
Reports or providing information from the studies and communicate the evidence found
Meetings – internal and external
Internal with teams
External team members from agencies or other companies
Interactions:
Internal teams within the company
External team members from other agencies or companies
Qualifications:
PharmD: Not necessarily. Bachelors in a science background is required.
Residency or Fellowship: Highly recommended
Skills:
Leadership
Teamwork
Communication
Task management
Experience:
Scientific and clinical background
Learning the language