Oakview's Technology Student Help Page
Welcome!
Almost everything you need to do is in your WakeID Portal.
To get there, use Chrome or Firefox to go to wakeid.wcpss.net
Scroll down for a video about logging in anor d check out the section Guides to Technology and Choose Getting Started for written instructions.
Getting this error?
Quick answer: Enter your full email address which is your_wakeid@students.wcpss.net (That is STUDENTS - not student.)
Explanation: WCPSS uses an Internet filter called Zscaler to block inappropriate websites while students use their WCPSS account. We are required by federal law to filter content on any district device. Your student may be prompted to sign into Zscaler. If so, they should use their full WCPSS WakeID (e.g., wakeid@students.wcpss.net) and follow the on-screen prompts. The filter is only enabled when the student is logged into the Chrome browser or Chromebook with their WCPSS account. It will stop filtering when the student logs out of their WCPSS account.
Begin Here: How to Get Logged in
Your teacher will contact you with your login information. It will also be in your materials bag next week.
Here's help from WCPSS with...
Logging into your WakeID Portal (includes password help)
Setting up a School Chromebook
Google Classroom and Google Meet Help
Online Safety and more.....
NOTE: If you get "Authentication Failed" when trying to log into your WakeID portal, close the browser (Click X in the top right corner) then, open it again. Go to wakeid.wcpss.net and try again. If you take too long, forget to select student or enter your password incorrectly you could get this error.
Using a personal device and having issues with Google Meet, Classroom or Jamboard?
You may be logged in as someone else (or no one) in Chrome. There's a "circle icon" below the X in the upper right corner. Click it. If it's not the same person as the WakeID, choose that person or click add. You'll need to add the whole wakeid, which is wakeid@students.wcpss.net.
This resource addresses a variety of Chromebook issues- on WCPSS owned Chromebooks. This may not apply to personal chromebooks. When students logging into a personal chromebook, they will need to enter their "full WakeID" which is wakeid@students.wcpss.net (i.e. jdoe@students.wcpss.net)
This contains specific help with digital resources we may be using this year, including
Google Apps like Docs and Slides
PearDeck
FlipGrid
Discovery Education and more....
Need help?
Check this FAQ first. If you still need help, you may click here to submit your problem to the WCPSS Student Help Desk.
This has a lot of tutorials on lots of the things we will be using, but it is NOT a WCPSS or Oakview site. Some links may not work.
