Refund Policy

Thank you for choosing Virtuaforce for your online learning needs. We are committed to providing high-quality courses that meet your expectations. Before making a purchase, we encourage you to carefully review our refund policy outlined below.

1. Refund Eligibility:

We offer a 14-day satisfaction guarantee for all our courses. To be eligible for a refund, you must submit your request within 14 days of the initial purchase date.

2. Valid Reasons for Refund:

Refunds will be granted for the following reasons:

• Technical Issues: If you encounter technical difficulties that prevent you from accessing the course materials and we are unable to resolve the issue within a reasonable time frame.

• Course Content: If the course content significantly differs from what was advertised or if you believe it does not meet the stated learning objectives.

• Cancellation within the Cooling-off Period: If you change your mind within the 7-day cooling-off period after purchase and have not accessed more than 30% of the course content.

• Duplicate Purchase: If a customer accidentally purchases the same course multiple times, a refund may be issued for the duplicate transaction.

3. Non-Eligibility for Refund:

Refunds will not be provided under the following circumstances:

• Beyond Refund Period: Requests made after the specified refund period has lapsed will not be eligible for a refund.

• Completion of a Significant Portion: If you have completed more than 30% of the course content, you will not be eligible for a refund.

• Unauthorized Account Access: Refunds will not be granted for courses accessed by unauthorized users or shared account access.

4. How to Request a Refund:

To initiate a refund, please contact our support team at info@virtuaforcestaffing.com within the specified refund period. Include your full name, order number, and the reason for your refund request.

5. Processing Time:

Refunds will be processed within 10 business days of receiving your refund request. The refunded amount will be credited back to the original payment method.

6. Course Access after Refund:

Upon receiving a refund, your access to the course content will be terminated, and you will no longer be able to view or participate in the course.

7. Changes to the Refund Policy:

Virtuaforce reserves the right to modify or update this refund policy at any time. Any changes will be effective immediately upon posting on our website.

If you have any questions or concerns regarding our refund policy, please contact our support team at info@virtuaforcestaffing.com for assistance.

Thank you for choosing Virtuaforce for your online learning experience.

Virtuaforce Staffing Corp.| Manitoba Canada| info@virtuaforcestaffing.com| Date of Last Update: October 1, 2023