Contact and Support

Do you have questions about Zilqaro, data protection or a technical problem?

You can contact me by email:

kidisevic@hotmail.de
Phon: +49174 404 83 28

Technical support requests

For technical problems, please provide the following information where possible:

• device model

• Android version

• app version

• a brief description of the problem

• the steps that cause the error

• a screenshot of the error message, where possible

In the app, you can also voluntarily create a diagnostic report under “Settings” and send it using the sharing function.

Under the current technical configuration, the diagnostic report does not contain document content, OCR text, PDF content, passwords, purchase tokens or complete private file paths.

Privacy notice

Please do not send confidential documents, unredacted PDF files, passwords, payment information or other sensitive content by email.

A diagnostic report or screenshot is transmitted only if you expressly select and send it yourself.

Response time

Support requests will be processed as soon as possible. There is no entitlement to a specific response time unless otherwise required by law.