Research

Published work

1. Zhanzhi Zheng, Shenyang Jiang, and Ruomeng Cui. "Remote Learning and Educational Inequality," Production and Operations Management, 2024, 33(12), 2421-2439.

Papers under revision/under review

2. "Restaurant Density and Delivery Speed in Food Delivery Platforms."
    Wenchang Zhang, Zhanzhi Zheng, and Ruomeng Cui. Minor Revision at Operations Research

**Finalist, 2024 POMS College of Operational Excellence Junior Scholar Best Paper Competition 

3. "Video-Based AI Misconduct Monitoring: Unintended Consequences on Operational Outcomes." (Job Market Paper)
    Zhanzhi Zheng, Shenyang Jiang, Yuqian Xu, and Brad Staats. Major Revision at Management Science

**1st Runner-up, 2026 POMS College of Behavior in Operations Management Junior Scholar Paper Competition 

**Honorable Mention, 2025 INFORMS Behavioral Operations Management Best Working Paper Award 

**Selected for presentation at MSOM TIE SIG Conference, 2026

4. "Unveiling Operational Processes: The Impact of Real-time Videos on Operational Outcomes." (Dissertation Chapter)
    Zhanzhi Zheng, Yuqian Xu, and Brad Staats. Under 3rd round review (2nd Major Revision at Operations Research) 

**1st Runner-up, 2025 INFORMS Service Science Best Student Paper Award

5. "Rumors and Worker Productivity."
    Zhanzhi Zheng, Shenyang Jiang, and Brad Staats. 2nd Major Revision at Management Science

6. "The Impact of Inspections on Operational Risk: Uncovering Learning and Forgetting Patterns."
    Zhanzhi Zheng, Yuqian Xu, Brad Staats, and Binqing Xiao. Under revision for resubmission to Management Science

**Finalist, 2025 POMS College of Operational Excellence Junior Scholar Best Paper Competition
**Selected for presentation at MSOM iFORM SIG Conference, 2025

7. "Online-Offline Synergy: Food Delivery and Convenience Stores."
    Yi Long, Zhanzhi Zheng, Ruomeng Cui, Wenbin Wang, Hang Wei, and Xin Tian. Under review at Manufacturing & Service Operations        Management

Working papers/Work-in-Progress

8. "Responding to Unexpected and Expected Outcomes: Moderating Effects of Team Familiarity and Team Experience."
    Zhanzhi Zheng and Brad Staats. Preliminary draft available

9. "The Paradox of Delivery Failure: How Human vs. Machine Failure Shapes Customer Adoption of Autonomous Delivery Vehicles."
    Zhanzhi Zheng, Yuqian Xu, Brad Staats, and Shuai Hao. Preliminary draft available

10. "From Aversion to Adoption: The Role of Promotion Design in Mitigating Algorithm Aversion."
    Zhanzhi Zheng, Shuai Hao, Yuqian Xu, and Anindya Ghose. Preliminary draft available

11. "Video-Based AI Monitoring at Work: The Interplay Between Performance Feedback and Financial Incentives." (Dissertation Chapter)
      Zhanzhi Zheng, Shenyang Jiang, and Brad Staats. Work in progress

Other Publications Before the PhD at UNC

12. Zhaojun Han, Shenyang Jiang, Zhanzhi Zheng, and Yong Jin. "Doing good right: building resilience through donations during the pandemic," International Journal of Operations & Production Management, 2024, 44(1), 32-53