Contact Us
Platform: Zepo IT
Get in Touch
We are committed to providing timely and effective support to all Users of the Zepo IT platform. If you have any questions, concerns, disputes, or feedback regarding our services, policies, or your account, please reach out to our support team through the channels listed below.
Support Contact Details
Support Email
supportzepoit@gmail.com
Registered Address
Pratapgarh, Uttar Pradesh, India
Response Time
Our support team endeavours to respond to all queries within 24–48 business hours of receipt. For urgent matters, including active payment disputes or account security concerns, please clearly indicate the nature and urgency of your issue in the subject line of your email.
Scope of Support
Our team can assist with the following:
Account creation, verification, and management queries
Payment processing, escrow status, and refund requests
Project disputes between Clients and Editors
Technical issues with the Platform or Google Drive integration
Policy clarifications and compliance queries
Reporting abuse, fraud, or platform violations
Legal Notices
For all formal legal correspondence, including notices under applicable Indian law, please address communications in writing to:
Zepo IT (Owned and Operated by Adarsh Tiwari)
Gram Bhanepur Tiwaripur, Post Bahuta, Patti, Pratapgarh, Uttar Pradesh, PIN - 230135, India. 📧 supportzepoit@gmail.com
All four documents — Refund & Cancellation Policy, Terms & Conditions, Privacy Policy, and Contact Us — collectively constitute the legal and compliance framework of the Zepo IT platform. Users are advised to read all documents carefully before using the Platform.