Ellie - Conversational AI Project

Technology Stack

Ellie integrates multiple technologies to create a seamless, voice-driven booking workflow:

• ElevenLabs – Powers Ellie’s natural-sounding voice interface

• OpenAI – Enables real-time understanding and decision-making

• n8n – Coordinates automation and logic across services

• Webhooks – Manage real-time data flow between components

• Glitch – Provides custom logic for date handling

• Google Calendar – Live calendar integration for availability and bookings

How Ellie Works

1. A user speaks to Ellie using the embedded button on Zenified.uk

2. A voice webhook captures the input and prepares the data

3. OpenAI interprets the intent using memory and tool integration

4. Availability is checked live via Google Calendar

5. If a suitable time is found, the appointment is booked automatically

6. A confirmation email is sent, and the user receives an instant response
   
   

Ellie handles the entire process without forms or human intervention, ensuring fast, accurate bookings with a conversational experience that feels effortless....although she does hallucinate from time to time!!

Where to Find Ellie

You can interact with Ellie directly on Zenified.uk. The voice button is available on every page, offering instant access to appointment booking.

If you're exploring automation for your own website or business, Ellie demonstrates how voice, AI, and workflow integration can transform customer interactions.