Managing Customer Search: Assortment Planning for a Subscription Box Service
Bernstein and Guo (2023).
Manufacturing & Service Operations Management, 25(5), 1623–1642.
A Customer Choice Model of Impulse Buying in Social Commerce
Bernstein and Guo (2025).
Naval Research Logistics.
Revisiting the Joint Assortment and Inventory Problem under Stockout-Based Substitution: Fluid Relaxation and Heuristics
With Chenhao Wang and Jingwei Zhang (2024).
Second-round revision at Manufacturing & Service Operations Management.
Former title: “A Bilevel View for Fluid Stockout-Based Substitution.”
1st prize in best paper competition, ISCOM 2024 National Conference on Supply Chain and Operations Management.
Dynamic Assortment in Service Systems
With Chen-An Lin (2025).
Major revision at Manufacturing & Service Operations Management.
Congestion-Aware LLM Cascades: Optimal Routing and the Value of Adaptive Model Selection
With Chen-An Lin and Stefanus Jasin (2026).
In preparation for submission to Operations Research.
1st prize in best paper competition, International Conference on Service Science 2026.
Upgrade Bidding: Dynamic Pricing and the Value of Bid Floors
With Yi Zhang and Jingwei Zhang.
Working paper. Draft available upon request.
Moving Showrooms: How Commercial EV Adoption Drives Consumer Demand
With Ruolin Yao, Boya Xu, and Shuai Ling.
Working paper. Draft available upon request.
Optimal Rebalancing and Clearance Pricing of Perishable Inventory
With Ziyuan Zhou, Long He, and Zhengling Qi.
Working paper.
Resale-as-a-Service and Seller Contract Design: Seller Incentives and Coordination
With Fernando Bernstein and Robert Swinney.
Working paper.