Yiwei (Derek) Wang

Biography

I am an assistant professor at Zhejiang University, International Business School. My research uses causal inference, field experiments, machine learning, and applied economic modeling to study management problems in retail and customer service operations. My research has appeared in journals such as Manufacturing & Service Operations Management and Service Science. I currently serve as the Ad Hoc reviewer for Management Science, Operations Research, Journal of Operations Management, Omega, and Decision Analysis. My research interests include:

• Topics: Retail Operations, Subscription Models, Generative AI in Business Operations.

• Methodologies: Empirical Research, Large-Scale Field Experiment, Machine Learning, Economic Modeling.

Academic Positions

• Zhejiang University

  • Assistant Professor, International Business School, 2022–present

• Researcher, International Research Center for Data Science, 2023–present

Education

• Ph.D. in Management  University of California - Irvine, Paul Merage School of Business 

• B.S. in Industrial Engineering and Operations Research  University of California - Berkeley

Research & Publications

• Generative AI, Worker Performance, and Service Quality: Evidence from a Large-Scale Field Experiment (with Xiao Ni, Tianjun Feng, and Lauren Lu), work-in-progress. 

• The Value of Curated Boxes: Evidence from an Online Omnichannel Fashion Retailer (with Lauren Lu), major revision at Management Science. [SSRN] 

• Does Customer Email Engagement Improve Profitability? Evidence from a Field Experiment in Subscription Service Retailing (with Lauren Lu and Pengcheng Shi), Manufacturing and Service Operations Management, 2022, 24(5):2703-2721.  [SSRN] [Journal]

• Product Design Enhancement for Fashion Retailing (with Vidyanand Choudhary and Shuya Yin), Service Science, 2023, 15(3):157-171. [SSRN] [Journal]

• Reproducibility in Management Science (Miloš Fišar, Ben Greiner, Christoph Huber, Elena Katok, Ali I. Ozkes, and the Management Science Reproducibility Collaboration), Management Science, 2023, 70(3):1343-1356. [SSRN] [Journal] *Note: member of the Management Science Reproducibility Collaboration

Conference Presentations

The Value of Curated Boxes: Evidence from an Online Omnichannel Fashion Retailer

• POMS, 2021, 2023

• POMS HK, 2024

• ISMS Marketing Science Conference, 2024 (scheduled)

• INFORMS, 2020, 2024 (scheduled)

Does Customer Email Engagement Improve Profitability? Evidence from a Field Experiment in Subscription Service Retailing

• Santa Clara University, 2021

• University of San Diego, 2021

• Chinese University of Hong Kong – Shenzhen, 2021

• University of Science and Technology of China, 2021 

• Shanghai University of Finance and Economics, 2021 

• Zhejiang University, 2021, 2023

• University of Waterloo, 2022

• CSAMSE Annual Meeting, 2022

• INFORMS Annual Meeting, 2020, 2021

• POMS Annual Meeting, 2021

• POMS China, 2022

Product Design Enhancement for Fashion Retailing

• INFORMS Annual Meeting, 2016, 2017

• CSAMSE Annual Meeting, 2016, 2018

• SoCal OR/OM Day, 2019

Teaching Experience

Instructor

Zhejiang University, International Business School (ZIBS):

• Operations Management - iMBA

• Business Analytics - iMBA

• Operations Management - GCM (undergraduate) 

• Supply Chain Data Analysis - iMDS (international Master of Data Science)

Graduate Student Instructor

UC Irvine, Paul Merage School of Business

• Business Analytics - Undergraduate, MBA, EMBA 

• Operations Management - Undergraduate, MBA

• Introduction to Business and Management - Undergraduate 

• Supply Chain Management - Undergraduate 

Student Mentorship

• Xiao Ni, (Ph.D. student, Fudan University), 2026 (co-advised with Tianjun Feng)

• Chuan Zhu, (Ph.D. student, Fudan University), 2025 (co-advised with Tianjun Feng)

• Huanbiao Zhang, (Master of Data Science, Zhejiang University), 2026

• Yuyang Ding (iMBA, Zhejiang University), 2025

• Marko Taskovic, (MCS, Zhejiang Unversity), 2025

• Milos Jevtic, (MCS, Zhejiang University), 2025

• Piyathida Silapachai, (MCS, Zhejiang University), 2025

• Erika, Piras (MCS, Zhejiang Unversity), 2024

• Changjiang Zheng (iMBA, Zhejiang University), 2024

• Yuling Zhou (iMBA, Zhejiang University), 2024

• Xinliang Shi (iMBA, Zhejiang University), 2024

Academic Services

• Referee, Management Science, Operations Research, Journal of Operations Management, Omega, Decision Analysis

• Session Chair, POMS Annual Meeting 2020, 2021, 2023

• Session Chair, INFORMS Annual Meeting 2020, 2021, 2024

• Session Chair, CSAMSE Annual Meeting 2022

• Session Chair, ISMS Marketing Science Annual Meeting 2024

Research Grants

• 2022-2025 National Key R&D Program. “Evaluation System for Modern Service Sector’s Development: Theory and Methods.” Grant Number: 2022YFF0902900

• 2023-2024 The Key Project of National Top Think Tanks. “Evaluation System for Consumer Goods Industry.” Grant Number: 2023GDZKZD24

• 2022-2023 Zhejiang Federations of Industry and Commerce. “Risk Management System for Privately Owned Enterprises’ Foreign Investments.”

• 2018-2019 John S. & Marilyn Long Institute US-China Research Grant.

Awards and Honors

• Doctoral Student Fellowship, UC Irvine

• Beta Gamma Sigma Honor Society                        

• Alpha Pi Mu Honors Society, Berkeley Chapter