Advantages of small and medium businesses over corporations

Why are small and medium businesses better than bigger ones? Yas Aloosy

Not everyone dreams of having a multi-million dollar company with thousands of employees and sites across the country. Some entrepreneurs would rather keep things small and manageable as long as it maintains their finances and accomplishes their business goals. While there is certainly more money to be had in large industries, small and medium-sized businesses also have their advantage over these titans. Here are some advantages of small and medium businesses over corporations. Yas Aloosy.

Personal connection with customers

When dealing with small and medium businesses, business owners have the great pleasure of being the front of their establishment and meet customers. The owner can make genuine connections with customers. How often do you see a CEO thanking a customer for buying their product? Yas Aloosy.

Flexibility

For a major company, changing a strategy can take weeks or even months to implement. But for small and medium businesses, this is a simple feat. Making adjustments to the business doesn’t require high-level approvals or a systematic change from departments. Not only is this capability efficient, but it’s also cost effective as well. Yas Aloosy.

Faster responses to customers

When a customer has a complaint or an inquiry, small and medium businesses don’t ask the customers to fill in a form or submit a formal complaint to a certain department. Small and medium business owners are often quick to respond to any customer inquiry. The same goes for any customer concerns. No automated responses, no waiting for 24 – 72 hours for a human response, and customers get to talk to the owner of the business. Yas Aloosy.