Yanto Chandra

Publications

Accountability in Government Use of AI: Citizen Concerns and Preferences. Public Administration (here)

We study citizens' concerns and preferences in holding governments accountable for AI usage using data collected from Chinese citizens. Using a story-completion study (N=50) and a discrete-choice experiment (N=2080), we studied preferences toward four algorithmic accountability—procurement clauses, transparency, auditing, and appeals.

Opportunity Search in the Era of GenAI: Navigating Uncertainty in an Expanding Universe of Imaginable but Unknowable Futures. Journal of Management Studies (here)

Shying away from viewing opportunity search from the lens of scarcity of creativity, we develop a model of intelligent opportunity search that rests on machine creativity that expands the ideation space through generative variation, and human judgment that contracts it through a curation process to eliminate non-opportunities.

Mapping of AI-Digital Transformation of PA (Public Management Review)

Using structural topic modeling, we reviewed a decade (2013–2023) of scholarly discourse on the AI-driven digital transformation of public administration (PA), focusing on contextual conditions, mechanisms, outcomes, and policies, showing algorithmic decision-making as a key topic.

Social Enterprise as Political Work (Public Management Review)

We conceptualize and theorize the political work of social enterprises (SEs) using nine SEs from the Global South. They engaged in paradoxical political work simultaneously working outside of and with governments, while critiquing policy.

The Efficacy of Social Entrepreneurship Comics (JBE, FT50)

With two originally-developed comics, this article draws upon multimedia theory to evaluate their efficacy via two randomized experiments and a qualitative study.

NFT-Enabled Entrepreneurship (Journal of Business Venturing Insights)

This is the first article that theorizes how Non-Fungible Tokens (NFTs) and related Web3 technologies enable a new type of entrepreneurship. It lays out the theoretical foundation of NFT-enabled Entrepreneurship (NFTE) and how it will revolutionize the future of entrepreneurship and knowledge production.

Social Entrepreneurship as Emancipatory Work (JBV, FT50)

I developed an emancipatory social entrepreneurship perspective drawing on the experience and transformation of two former religious-based terrorists, and their social enterprise, a cafe chain, which has successfully emancipated 10 ex-terrorists.

Topic Modeling Social Entrepreneurship Narratives

Using topic modeling - a popular machine learning technique - we explored, classified and validated the change making strategies employed by 2,334 Ashoka social entrepreneurs.

How entrepreneurs evaluate int'l opportunities (JIBS, FT50, UT-Dallas)

This is a theory-building piece that explains how entrepreneurs evaluate international entrepreneurial opportunities. By studying early vs. late stage of internationalization of 15 firms, I coined "simple", "revised" and "complex" rules of evaluation and developed a process model of how smaller firms internationalize.

WHAT'S NEW?

Feng, N., & Chandra, Y.* The Epistemic Impact of Large Language Models on Policymaking. Policy Studies Journal (accepted). (Q1, IF: 4.9)
Feng, N., & Chandra, Y*. (2025). Accountability in Government Use of AI: Citizen Concerns and Preferences. Public Administration (Q1, 2024 IF: 5.1) https://doi.org/10.1111/padm.70030
Tan, J., & Chandra, Y*. (2025). AI as a Framework for Public Service Innovation. Public Money & Management, 45(7): 785-787 (Q2, 2024 IF: 2.1) https://doi.org/10.1080/09540962.2025.2505206
Chandra, Y*., & Fan, R. 92025). AI and the Future of Human Relations: Eastern and Western Perspectives. Nature Springer. https://doi.org/10.1007/978-981-96-7185-4
Guest Editor, Journal of Business Venturing Insights (JBVI) Special Issue: Artificial Intelligence and the Redrawing of Boundaries in Entrepreneurship Research: A Provocation. With co-editors Robinson (Mount Royal U) and Munoz (Durham Uni). Deadline 31 Aug 2026 (here).
Guest Editor, Journal of Business Venturing (JBV) Special Issue: Theory as Usual? Entrepreneurial Futures in the Age of AI. With co-editors Ramoglou (Southampton), Townsend (Virginia Tech), Carter (Glasgow), Dimov (Bath), and Gigerenzer (Max Planck) (here).
New award: Finetuning Artificial Intelligence for Entrepreneurial Pitching Effectiveness. Best Paper Award, Technology and Innovation Management Division, The 84th Academy of Management, Chicago, Illinois, USA.

REPRESENTATIVE PUBLICATIONS

Ramoglou, S., Chandra, Y*., & Shang, L. (2025). Opportunity Search in the Era of GenAI: Navigating Uncertainty in an Expanding Universe of Imaginable but Unknowable Futures. Journal of Management Studies (2024 IF: 6.4, FT50) https://doi.org/10.1111/joms.70011
Chandra, Y*., & Feng, N. Algorithms for a New Season? Mapping a Decade of Research on the Artificial Intelligence-Driven Digital Transformation of Public Administration. Public Management Review (SSCI, 2024 IF: 4.9) https://doi.org/10.1080/14719037.2025.2450680 One of the most highly cited papers on the PMR website.
Chandra, Y*., & Teasdale, S. (2024). Social Enterprise as Political Work: Perspectives from the Global South. Public Management Review, 27(6): 1701-1740 (SSCI, 2024 IF: 4.9). https://doi.org/10.1080/14719037.2024.2418025 Supported by Hong Kong RGC GRF Grant #15609620.
Ramoglou, S., Schaefer, R., Chandra, Y., McMullen, J. (2024). Artificial Intelligence Forces Us to Rethink Knightian Uncertainty: A Commentary on Townsend et al's "Are the Futures Computable. Academy of Management Review, 50(2): 471-473 (SSCI, IF: 13.9, UTDallas/FT50) https://doi.org/10.5465/amr.2024.0127
Walker, R., Zhang, J., Chandra, Y., Dong, B., & Wang, Y. (2023). Revisiting the Academic-Practitioner Divide: Evidence from Computational Social Sciences and Corpus Linguistics. Public Administration Review, 83: 1599-1617 (SSCI, IF: 4.9). https://doi.org/10.1111/puar.13724
Chandra, Y*., & Jin, Q. (2022). Winning the Heart and Shaping the Mind with “Serious Play”: The Efficacy of Social Entrepreneurship Comics as Ethical Business Pedagogy. Journal of Business Ethics, 188: 441-465 (SSCI, 2024 IF: 6.7, FT50). https://doi.org/10.1007/s10551-022-05283-y
Chandra, Y*. (2022). Non-Fungible Token-Enabled Entrepreneurship: A Conceptual Framework. Journal of Business Venturing Insights, 18, e00323. https://doi.org/10.1016/j.jbvi.2022.e00323
Chandra, Y*., & Paras, A. (2021). Social Entrepreneurship in the Context of Disaster Recovery: Organizing for Public Value Creation. Public Management Review, 23(12): 1856-1877. (> 12K views). Video. Winner of the Kooiman Best Paper Award 2021 by IRSPM.
Chandra, Y*., Shang, L., & Roy, M. (2021). Understanding Healthcare Social Enterprises: A New Public Governance Perspective. Journal of Social Policy, 5194): 834-855. (SSCI; 2024 IF: 2.6). doi:10.1017/S0047279421000222 Best Paper Award, International Social Innovation Research Conference (ISIRC) 2020, Sheffield, UK.
Walker, R.M., Chandra, Y., Zhang, J., & Witteloostuijn, A. (2019). Topic Modeling the Research-practice Gap in Public Administration. Public Administration Review, 79(6), 931-937. https://doi.org/10.1111/puar.13095.
Chandra, Y*., & Walker, R.M. (2019). How Does a Seminal Article in Public Administration Diffuse and Influence the Field? Bibliometric Methods and the Case of Hood’s “A Public Management For All Seasons?” International Public Management Journal, 22(5), 712-742. https://doi.org/10.1080/10967494.2018.1498817
Chandra, Y. (2018). New Narratives of Development Work? Making Sense of Social Entrepreneurs' Development Narratives across Time and Economies. World Development, 107, 306-326. https://doi.org/10.1016/j.worlddev.2018.02.033
Chandra, Y. (2017). Social Entrepreneurship as Emancipatory Work. Journal of Business Venturing, 32(6), 657-673. (2024 IF: 8.9; FT50). https://doi.org/10.1016/j.jbusvent.2017.08.004 Video highlight.
Chandra, Y. (2017). A Time-Based Process Model of International Entrepreneurial Opportunity Evaluation. Journal of International Business Studies, 48(4), 423-451. ( 2024 IF: 9.0 ; UT-Dallas/FT50) (> 16K times accessed).
Chandra, Y*., Styles, C., & Wilkinson, I. (2012). An Opportunity Based View of Rapid Internationalization. Journal of International Marketing, 20(1), 74-102. https://doi.org/10.1509/jim.10.0147 (download). Winner of the Citation of Excellence Award by Emerald in 2012.
Chandra, Y*., Styles, C., & Wilkinson, I. (2009). The Recognition of First Time International Entrepreneurial Opportunities: Evidence from Firms in Knowledge Based Industries. International Marketing Review, 26(1), 30-61. https://doi.org/10.1108/02651330910933195 Winner of Emerald Literati 2010 Outstanding Paper Award.

Entrepreneurship (social, international, technological)

Shang, L., & Chandra, Y. (2025). Exploring Social Entrepreneurship Co-Production Processes in the Disability Sector: Individual and Collection Action Views, Journal of Social Policy, 54: 301-303 (SSCI; 2020 IF: 3.269). https://doi.org/10.1017/S0047279423000077
Chandra, Y., Belk, R. (2024). Is That JPEG Worth 70 Million Dollars? Value Creation and Perceptions of Non-Fungible Tokens in a Bubble Economy. Journal of Marketing Management, 40(17-18): 1602-1633.
Kulshresta, R., Sengupta, S., Sahay, A., Chandra, Y. (2024). Process Typologies of Identity Construction in Entrepreneurship. Journal of Entrepreneurship, 33(2): 293-329.
Lee, E. K-M., Chandra, Y., Lee, H. Social venture performance, impact, and strategic marketing effectiveness in turbulent environments. Journal of Small Business and Enterprise Development, 31(2), 232-251. DOI: 10.1108/JSBED-11-2022-0469
Yang, S.J., Chandra, Y., Liu, E.Y. (2024). The Virtue of Calculative Mindset: A Community-based View of Entrepreneurial Action and Its Implications to Altruistic Venturing. Journal of General Management. DOI: 10.1177/03063070231212533
Cheah, J.S.S., Yeoh, Q. and Chandra, Y. (2023). The influence of causation, entrepreneurial and social orientations on social enterprise performance in the nascent ecology of social enterprise. Social Enterprise Journal, 19(3): 308-327. https://doi.org/10.1108/SEJ-11-2022-0102
Karami, M., Chandra, Y., Wooliscroft, B., & McNeill, L. (2022). Effectual Control and Small Firms’ International Performance: The Mediating Role of Partnership and Gaining New Knowledge. International Journal of Entrepreneurial Behaviour & Research, 28(4): 829-852 (SSCI, IF: 4.7).
Chandra, Y*., Tjiptono, F., & Setyawan, A. (2021). The Promise of Entrepreneurial Passion to Advance Social Entrepreneurship Research. Journal of Business Venturing Insights, Vol 16, e00270. https://doi.org/10.1016/j.jbvi.2021.e00270
Chandra, Y*., Shang, L., Mair, J. (2021). Drivers of Success in Social Innovation: Insights into Competition in Open Social Innovation Contests. Journal of Business Venturing Insights, Vol. 16, e00257. https://doi.org/10.1016/j.jbvi.2021.e00257
Chandra, Y*., Teasdale, S., & Tjiptono, F. (2021). Social Entrepreneurship Research in the Greater China Region: A Scoping Review and New Research Framework. Journal of Asian Public Policy, 14(2): 152-181. (SSCI; 2020 IF: 2.000). Video highlight.
Chandra, Y*., Kerlin, J. (2021). Social Entrepreneurship in Context: Pathways for New Contributions in the Field. Forthcoming, Journal of Asian Public Policy, 14(2): 135-151 (SSCI; 2020 IF: 2.000). Video highlight.
Ong, D., Shang, L., Chandra, Y., Hamidi, M., & Wahab, H.A. (2021). The Role of Social Entrepreneurship for Youth Purpose Development. Journal of Asian Public Policy, 14(2): 272-290. (SSCI; 2020 IF: 2.000).
Tabarez, A., Chandra, Y., Alvarez, C., & Escobar-Sierra, M. (2021). Opportunity related behaviors in international entrepreneurship research: A multilevel analysis of antecedents, processes, and outcomes. International Entrepreneurship and Management Journal, 17: 321-368. (SSCI; 2020 IF: 5.490) https://doi.org/10.1007/s11365-020-00636-3 (>2,600 views).
Chui, C., Chan, C.H., & Chandra, Y. (2021). The Role of Social Enterprises in Facilitating Labour Market Integration for People with Disabilities: A Convenient Deflection from Policy Mainstreaming? Journal of Social Policy (SSCI; 2020 IF: 3.269). doi:10.1017/S0047279421000490
Chan, C.H., Chui, C., & Chandra, Y. (2021). The Role of Social Innovation Policy in Social Service Sector Reform: Evidence from Hong Kong. Journal of Social Policy. (2020 IF: 3.269) (in press).
Chandra, Y*., & Wilkinson, I.F. (2017). Firm Internationalization from a Network-Centric Complex-Systems Perspective. Journal of World Business, 52(5): 691-701. https://doi.org/10.1016/j.jwb.2017.06.001
Chandra, Y*., Lee, K.M.E., & Tjiptono, F. (2021). Public versus Private Interest in Social Entrepreneurship: Can One Serve Two Masters? Journal of Cleaner Production, 282(2): 124499. (SCIE; 2020 IF: 9.297). https://doi.org/10.1016/j.jclepro.2020.124499
Chandra, Y*., & Shang, L. (2021). Social Entrepreneurship Interventions in the HIV/AIDS sector: A Social Entrepreneurship-Social Work Perspective. International Social Work, 64(1), 5-23. https://doi.org/10.1177/0020872818807735
Lee, K.M., & Chandra, Y*. (2020). Dynamic and Marketing Capabilities as Predictors of Social Enterprises’ Performance. VOLUNTAS: International Journal of Voluntary and Nonprofit Organizations, 31: 587-600. https://doi.org/10.1007/s11266-019-00155-y
Chandra, Y*. (2019). Whose Value? Problems in Valuing Social Enterprise and Research Implications. Social Enterprise Journal, 15(2), 233-242. https://doi.org/10.1108/SEJ-01-2019-0003
Chandra, Y*. (2018). Mapping the Evolution of Entrepreneurship as a Field of Research (1990–2013): A Scientometric Analysis. PLoSOne, 13(1): e0190228. https://doi.org/10.1371/journal.pone.0190228 (>15,400 downloads).
Chandra, Y*., & Shang, L. (2017). Unpacking the Biographical Antecedents of the Emergence of Social Enterprises: A Narrative Perspective. VOLUNTAS: International Journal of Voluntary and Nonprofit Organizations, 28(6), 2498-2529. https://doi.org/10.1007/s11266-017-9860-2
Chandra, Y*., & Shang, L. (2017). Social Enterprise as a Mechanism of Youth Empowerment. Hong Kong Journal of Social Work, 51:115-144. https://doi.org/10.1142/S0219246217000080
Chandra, Y*., & Shang, L. (2017). An RQDA-based Constructivist Methodology for Qualitative Research. Qualitative Market Research, 20(1): 90-112. https://doi.org/10.1108/QMR-02-2016-0014
Chandra, Y*., Jiang, Li., & Wang, C-J. (2016). Mining Social Entrepreneurship Strategies using Topic Modelling. PLosONE, 11(3), e0151342. (Accessed > 6,500+, >2000 downloads).
Chandra, Y. (2016). Social Entrepreneurship as Institutional-Change Work: A Corpus Linguistics Analysis. Journal of Social Entrepreneurship, 8(1), 14-46. https://doi.org/10.1080/19420676.2016.1233133
Chandra, Y. (2016). A Rhetoric-Orientation View of Social Entrepreneurship. Social Enterprise Journal, 12(2), 161-200. https://doi.org/10.1108/SEJ-02-2016-0003
Chandra, Y*., Styles, C., & Wilkinson, I. (2015). Opportunity Portfolio: Moving Beyond Single-Opportunity Explanations in International Entrepreneurship Research. Asia Pacific Journal of Management, 32(1), 199-228. https://doi.org/10.1007/s10490-014-9400-1
Yang, S-S.J., & Chandra, Y. (2013). Growing Artificial Entrepreneurs: Advancing Entrepreneurship Research Using Agent-Based Simulation Approach. International Journal of Entrepreneurial Behaviour and Research, 19(2), 210-237.
Chandra, Y*., & Leenders, M. (2012). User Innovation and Entrepreneurship in the Virtual World: A Study of Second Life Residents. Technovation, 32(7-8), 464-476. (SSCI, IF: 12.5) https://doi.org/10.1016/j.technovation.2012.02.002
Chandra, Y*., & Coviello, N. (2010). Broadening the Concept of International Entrepreneurship: Consumers as International Entrepreneurs. Journal of World Business, 45(3), 228-236. (SSCI, IF: 8.9) https://doi.org/10.1016/j.jwb.2009.09.006
Yang, S.S.J., Yang, F.C., & Wang, K.J., Chandra, Y. (2009). Optimising resource portfolio planning for capital-intensive industries under process-technology progress. International Journal of Production Research, 47(10): 2625-2648 (SSCI, IF: 9.2). https://doi.org/10.1080/00207540701644185

Governance and public management

Yiran, L., Chandra, Y*., & Fan Y. (2022). Unpacking Government Social Media Messaging Strategies during the COVID-19 Pandemic in China. Policy & Internet, 14(3): 651-672 (SSCI, Q1, 2020 IF: 3.800). https://doi.org/10.1002/poi3.282
Li, Y., Chandra, Y., Lin, L., & Fan, Y. (2020). From Women for Women: The Role of Social Media in Online Nonprofit Activities during Wuhan Lockdown. Public Administration and Development, 40: 267-272. https://doi.org/10.1002/pad.1898
Li, Y., Chandra, Y., Kapucu, N. (2020). Crisis Coordination and the Role of Social Media in Response to COVID-19 in Wuhan, China. The American Review of Public Administration, 50(6-7): 698-705. https://doi.org/10.1177/0275074020942105

Editorship (excluding journal editor roles)

Guest Editor, Journal of Business Venturing Insights (JBVI) Special Issue: Artificial Intelligence and the Redrawing of Boundaries in Entrepreneurship Research: A Provocation. With co-editors Robinson (Mount Royal U) and Munoz (Durham Uni). Deadline 31 Aug 2026 (here).
Guest Editor, Journal of Business Venturing (JBV) Special Issue: Theory as Usual? Entrepreneurial Futures in the Age of AI. With co-editors Ramoglou (Southampton), Townsend (Virginia Tech), Carter (Glasgow), Dimov (Bath), and Gigerenzer (Max Planck) (here).
Guest editor, special issue on "Social Entrepreneurship in Context" (with Janelle Kerlin) in Journal of Asian Public Policy (IF: 2.00, SSCI) 2021.

Books and Book Chapters

Walker, R., Zheng, J., & Chandra, Y. (2024). Topics in Public Administration: Perspectives from Computational Social Science and Corpus Linguistics. Cambridge University Press. https://doi.org/10.1017/9781009378697
Shang, L., & Chandra, Y*. (2023). Discrete Choice Experiments Using R: A How-To Guide for Social and Managerial Sciences. Nature Springer. https://doi.org/10.1007/978-981-99-4562-7
Chandra, Y*., & Shang, L. (2019). Qualitative Research Using R: A Systematic Approach. Springer Nature: Singapore. Accessed > 61K times. Chinese translation by Renmin University Press (China) 2021 "质性研究——基于R" and in JingDong.
Chandra, Y., & Wong, L. (2016). Social Entrepreneurship in the Greater China Region: Policy and Cases. Routledge, UK (Foreword written by Carrie Lam, ex-CEO of the HKSAR Government and Stan Shih, founder of Acer Corporation, Taiwan).

Book Chapters

Chalmers, D., Chen, S., Chandra, Y., & Honecker, F. (2025, May 20). Non-fungible token innovation. In Oxford Research Encyclopedia of Business and Management. Last modified (blank). doi: https://doi.org/10.1093/acrefore/9780190224851.013.432
Tse, K.K., Choi, R.Y., Chandra, Y., & Lee, G. (2023). Social Enterprises and Certified B Corporations in Hong Kong: Development, Key Lessons Learnt and Ways Forward. In Peter, H., Vasserot, C.V., Silva, J.A. (Eds.) International Handbook of Social Enterprises Law: Benefit Corporation and Other Purpose Driven Companies, Springer, Cham.
Chandra, Y., & Shang, L. (2021). Qualitative Research Using R to Enact the Gioia Approach. In Paulus, T., & Lester, J. (Eds.). Doing Qualitative Research in a Digital World, Thousand Oaks, CA: Sage. (An invited contribution by Trena Paulus)
Chandra, Y. (2019). Platform Cooperatives: A Humanistic Organizing Model for the People. In A New Era of Platform. Geppo, Vol 1: 10-36. Shakai-Hyoronsha Publisher (Chapter in Japanese entitled プラットフォーム協同組合−−−−民衆のための人間的な組織モデル).
Chandra, Y. (2018). Entrepreneurial Rehabilitation: The Promise of Social Entrepreneurship in Disengaging Religious Terrorists. In Gunaratna, R., & Muhammad Hussin, SB. (Eds.). Rehabilitation: A Game Changer in Fighting Terrorism. Routledge Taylor & Francis Asia Pacific.
Chandra, Y. (2016). The Entrepreneurship Process in High Performing Hybrid Organizations: Insights from Diamond Cab. In Chandra, Y., & Wong, L. (2016). Social Entrepreneurship in the Greater China Region: Policy and Cases. Routledge, UK.
Wong, L., & Chandra, Y. (2015). Service Leadership Education Embedded in a Social Innovation and Entrepreneurship Framework. In Shek, D.T.L., & Chung, P (Eds.). Promoting Service Leadership Qualities in University Students: The Case of Hong Kong. Springer: Singapore.

Reports and Cases

Surveying the Landscape of Social Innovation and Higher Education in Hong Kong, British Council (2019) (with Alex Nicholls and Richard Hazenberg).
Service Leadership Education at the City University of Hong Kong, Nova Science Publishers (2017) (with Mark Hayllar, Linda Wong, Maggie Lau, Eddie Yu, Joan Leung, Timothy Ma)
Soap Cycling: Transforming Soap into Hope. Vietnam Social Enterprise Casebook, British Council, Hanoi, Vietnam (2016).

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