קודי תקלות

EH1, EH2 OR EH3

Voltage supply problem

Issue:

Unplug the dryer and measure the voltage supply at the wall outlet using a multimeter. If the voltage isn't between 208 and 240 VAC, have an electrician repair the problem.

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.

EX21 OR EX22

Condensate drain pump failure

Issue:

Unplug the dryer and check the wire harness between the condensate drain pump and the main electronic control board. Reconnect any loose wires or replace the wire harness if damaged. If the wire harness connections are okay, check the pump and drain hose for a clog or restriction. If the drain path is clear, replace the condensate drain pump. If the problem continues, replace the main electronic control board.

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.

EX31 OR EX32

Humidity sensor failure

Issue:

Unplug the dryer and check the wire harness between the humidity sensor and the main electronic control board. Reconnect any loose wires or replace the wire harness if damaged. Check the humidity sensor and replace it if damaged. If the wire harness connections and humidity sensor are okay, replace the main electronic control board.

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.

EX45

Door open

Issue:

The main electronic control board detects whether the door is open. Close the door if it’s open. If the door is closed, unplug the dryer and check the wire harness between the door switch and the main electronic control board. Reconnect any loose wires or replace the wire harness if damaged. If the wire connections are okay, replace the door switch. If the problem continues, replace the main electronic control board.

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.

EX51

Drive motor failure

Issue:

Unplug the dryer and check the wire harness connections between the main electronic control board and the drive motor. Reconnect any loose wires or replace the wire harness if damaged. If the wire connections are okay, replace the main electronic control board. If the problem continues, replace the drive motor.

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.

EX52

Drive motor thermal cut-out tripped

Issue:

The thermal cutout trips when the drive motor overheats. Overloading the dryer can cause the motor to overheat. Remove some of the load if too large or heavy. Allow the motor time to cool off and restart the dryer. If the dryer isn’t overloaded, unplug the dryer and remove the load. Spin the drum by hand to check for drive system friction. If you detect excessive friction, check all drive components and replace any damaged parts.

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.

EX53

Motor sensing circuit error

Issue:

The main electronic control board detects an internal error in its motor circuit. Unplug the dryer and replace the main control board.

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.

EX54

Jammed drive motor

Issue:

Overloading can prevent the motor from running. Remove some of the load if too large or heavy. If the dryer isn’t overloaded, unplug it and remove the load. Spin the drum by hand to check for drive system friction. If you detect excessive friction, check all drive components and replace any damaged parts.

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.

E57 OR E58

Inverter board is drawing excessive current

Issue:

The inverter board supplies run voltage to the drive motor. Unplug the dryer and check the wire harness connections between the inverter board and the drive motor. Reconnect any loose wires or replace the wire harness if damaged. If the wire connections are okay, replace the drive motor.

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.

E59

No drive motor tachometer signal

Issue:

The inverter board supplies run voltage to the drive motor. Unplug the dryer and check the wire harness connections between the inverter board and the drive motor. Reconnect any loose wires or replace the wire harness if damaged. If the wire connections are okay, replace the drive motor because the tachometer is a component of the drive motor and isn't available as a separate part.

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.

E5A

Overheated inverter board

Issue:

This error can be caused by continuous dryer operation in hot ambient conditions. Allow the dryer to cool and then try to restart the dryer. If the code appears under normal operation and conditions, unplug the dryer and replace the inverter board.

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.

E5H

Motor voltage is too low (below 100 volts)

Issue:

Unplug the dryer and check the wire harness connections between the drive motor and inverter board. Reconnect any loose wires or replace the wire harness if damaged. If the wire connections are okay, replace the inverter board.

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.

E5C

Voltage supply is too high (above 240 volts)

Issue:

Unplug the dryer and check the voltage supply using a multimeter. Supply voltage shouldn't exceed 240 volts. Contact your electric company is supply voltage is too high. If supply voltage is okay, you’ll usually need to replace the inverter board.

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.

E5D OR E5E

Communication error between the inverter board and the main electronic control board

Issue:

Unplug the dryer and check the wire harness connections between the main electronic control board and the inverter board. Reconnect any loose wires or replace the wire harness if damaged. A faulty line filter can also cause this error code. The line filter eliminates interference from the power supply. Check the wire harness connections between the line filter and the main electronic control board. If all wiring connections are okay, you may need to replace the line filter, main electronic control board or the inverter board.

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.

E5F

Inverter board failed to start the drive motor

Issue:

Unplug the dryer and check the wire harness connections between main control board and the inverter board.

Advice:

Reconnect any loose wires and replace the wire harness if damaged. If the wire connections are okay, replace the inverter board. If the problem continues, replace the main electronic control board.

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.

EX62

Shorted compressor

Issue:

Unplug the dryer and check the wire harness connections between the main control board and compressor.

Advice:

Reconnect any loose wires or replace the wire harness if damaged. If the wire harness connections are okay, you'll probably need to have the compressor replaced. A service technician should do this repair because it involves recovering and recharging refrigerant in the sealed refrigerant system.

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.

EX63

Compressor not operating

Issue:

Unplug the dryer and check the wire harness connections between the main control board and compressor.

Advice:

Reconnect any loose wires or replace the wire harness if damaged. If the wire harness connections are okay, you'll probably need to have the compressor replaced. A service technician should do this repair because it involves recovering and recharging refrigerant in the sealed refrigerant system.

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.

EX64

Compressor sensor circuit failure

Issue:

Unplug the dryer and check the wire harness connections between the main control board and compressor.

Advice:

Reconnect any loose wires or replace the wire harness if damaged. If the wire harness connections are okay, you'll probably need to replace the main electronic control board.

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.

EX71

Temperature sensor failure

Issue:

Unplug the dryer and measure the resistance of the temperature sensor using a multimeter. You should measure about 5,000 ohms of resistance at 77 degrees. If not then replace the temperature sensor because it's defective. If resistance is okay, check the wire harness connections between the temperature sensor and the main electronic control board. Reconnect any loose wires or replace the wire harness if damaged. If the wire harness connections are okay then you'll usually need to replace the main electronic control board.

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.

EX83, EX86 OR EX87

Main control board failure

Issue:

Unplug the dryer and replace the main electronic control board.

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.

EX91

User interface communication failure

Issue:

Unplug the dryer and check the wire harness connections between the user interface and main electronic control board.

Advice:

Reconnect any loose wires or replace the wire harness if damaged. If the wire harness connections are okay, replace the user interface board. If the problem continues, replace the main electronic control board.

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.

EX92 OR EX98

User interface is incompatible with the main electronic control board

Issue:

This code appears when you replace the user interface or the main electronic control board using the wrong part.

Advice:

Use your dryer model number to check the part number and install the compatible part.

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.

EX9E

One or more user interface buttons don't work

Issue:

Unplug the dryer and check the wire harness connections between the user interface and the main electronic control board.

Advice:

Reconnect any loose wires or replace the wire harness if defective. If the wire harness connections are okay, replace the user interface.

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.

EXH1

Incoming power supply frequency out of limits

Issue:

Unplug the dryer. Have your local electrical power service provider check the power supply frequency.

Advice:

If it's normal and the code doesn't clear, replace the main electronic control board.

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.

EXH2

Power supply voltage too high (above 130 VAC)

Issue:

Unplug the dryer and check the outlet voltage using a multimeter.

Advice:

If the voltage is high, have an electrician repair the voltage supply problem. If the voltage is normal, replace the main electronic control board.

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.

EXH3

Power supply voltage too low (below 100 VAC)

Issue:

Unplug the dryer and check the outlet voltage using a multimeter.

Advice:

If the voltage is low, have an electrician repair the voltage supply problem. If the voltage is normal, replace the main electronic control board.

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.

EXH4, EXHD, EXHE, EXHF, EXF6

Main electronic control board failure

Issue:

Unplug the dryer and check the wire harness connections between the main electronic control board and the user interface.

Advice:

Reconnect any loose wires or replace the wire harness if damaged. If the wire harness connections are okay, replace the main electronic control board.

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.

These error code explanations can help you diagnose a problem with your Electrolux IQ-Touch dryer. For repair how-to help, visit the PartsDirect repair help section, which includes repair help for dryers, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. Search for your model number to find a complete list of replacement parts for your dryer.

Error Code

Condition

DIY advice

E31

Moisture sensor frequency too high

Check/Repair

Check for any metal or foreign objects stuck between the moisture sensor bars. If you find nothing stuck between the moisture sensor bars, unplug the dryer and check the moisture sensor wire harness for damage. Replace the wire harness if damaged. If the wire harness is intact, replace the electronic control board.

How-to help

How to replace a dryer electronic control board

Possible parts

Electronic control board, Wire harness

E32

Moisture sensor frequency too low,

View

E42

Door sensing error

View

E51

Motor relay failure

View

E52

Motor stopped or not starting

View

E53

Motor centrifugal switch failure

View

E54

Motor sensing failure

View

E61

Heater relay failure

View

E63

Heating element shorted to ground

View

E64

Open heating element circuit

View

E65

High limit thermostat tripped open too many times (Electric dryer)

View

E66

Thermal limiter tripped

View

E67

Heating sensor failure

View

E71 or E72

Outlet thermistor failure

View

E73

Inlet thermistor failure

View

E74

Drive motor relay failure

View

E91

Communication, error,

View

E92

User interface control and electronic control board mismatch

View

E93

Machine configuration error

View

E94

Cycle configuration error

View

E97

Program mismatch

View

EA1

Incoming power frequency out of limits

View

EA2

Incoming line voltage is above 130 volts AC

View

EA3

Incoming line voltage is below 90 volts AC

View

EA4

Improper wiring on the terminal block

View

EA5

Electronic control board defective

View

EF1

Blocked exhaust vent

View

EF3

Maximum dry time has expired

View

EF8

Stuck key on the user interface control

View

9C1, 9E, 2E, 9E1, 80 min light is blinking, Extra Low and 20 min lights are blinking samsung

Voltage errors

This code appears when something is abnormal about the voltage being supplied to the dryer.

Note: If you take a model out of the country it was sold for, you may get this error, as power grids and their regulations vary between countries.

If you get this error, check that the dryer is on its own circuit and not using an extension cord. If it's an electric dryer, confirm the power cord has been installed properly and correct voltage is supplied.

If the error continues, visit our Support Center to request service.

bE, bE2, bC2, 6E, 6E2, 6C2, Low light is blinking

Jammed button errors

This code appears if a button on the panel is detected as stuck or continuously pressed.

If you get this error, power off the dryer, and then individually touch and release every button on the panel, working back and forth to reach all edges of each button.

If any of the buttons are damaged, or the code returns after powering on the dryer, visit our Support Center to request service.

dC, dE, dF, do, d0, 1 DC, 1 dF, High light is blinking, 40 min light is blinking

Door-Related errors

These codes are related to the door, its latch, and the sensors which detect whether they are secured correctly.

Check that the latch is securely fixed, laundry or other items are not caught in the door, and the door is closed and secured correctly.

If the code cannot be corrected or there is damage to the door or latch, visit our Support Center to request service.

tS, t5, tC, tO, t0, tE, tE3, tC5, tCS, 1 tC, 1tC5, 1tCS, Extra Low light is blinking

Temperature errors

These codes reflect an issue with temperature or with the sensors which measure it.

The most common cause is a clogged lint screen or vent system trapping heat in the dryer. Clean the lint screen and/or vent system to correct the error.

If the error continues after cleaning the lint screen and the exhaust vent, visit our Support Center to request service.

All other errors

Any error that is not mentioned previously typically relates to sensors or the electronic components in the dryer reporting that they are not working correctly.

If you get one of these errors or anything other than the previous errors, power off the dryer for 2-3 minutes, power it back on, and restart the cycle. If the error returns, visit our Support Center to request service.

• oD - Dry Time Error

• HC, hE, HC4, 1 HC - Heating Error

• AC, Et, AE, EEE, AE4, AE3, AE5, E3, 1 AC - Communication Error

• FC, FE, 1 FC - Frequency Error

• 3C - Motor Error

• 1 AC7 - Electronic Control Error

• HC2 - Gas Ignition Error