Yagaana ("we", "us", "our") is committed to ensuring timely and efficient delivery of our products. This Delivery Policy outlines our procedures, timeframes, charges, and related information.

Highlights

• Cash on Delivery not available

• Delivery charges depend on the location and weight of the order

• 10-12 business days for deliveries to the rest of India

SHIPPING POLICY

Processing Time

• All orders are processed within 2-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

• If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.

Shipping Rates & Delivery Estimates

• Shipping charges for your order will be calculated and displayed at checkout.

• Standard Shipping: 10-12 business days

• Express Shipping: 4-6 business days (Only for major cities in Gujarat)

• Delivery to remote or hard-to-reach areas may take additional time.

Please note that delivery times are estimates and cannot be guaranteed. Actual delivery times may vary based on location and courier service.

Shipping Providers

• We partner with reliable shipping providers such as India Post to ensure timely delivery of your orders.

Shipment Confirmation & Order Tracking

• You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Shipping Address

• Please ensure that your shipping address is complete and accurate. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Shipping Delays

• In the event of a delay in shipment due to unforeseen circumstances such as natural disaster, strikes, holidays and lockdowns, we will notify you via email or phone.

RETURN POLICY

Why We Don't Accept Returns on Printed Products

At our printing business, we take great pride in delivering high quality, custom printed products tailored to your specific needs. Each printed item is uniquely crafted based on your personal preferences and specifications. Because of the personalized nature of our products, we are unable to accept returns for the following reasons:

Customized and Personalized Nature

• Each product we create is uniquely customized based on your specific requirements, such as designs, logos, or text. This personalization makes it impossible for us to resell or repurpose these items, which is why returns are not feasible.

Quality Assurance

• We maintain rigorous quality control processes to ensure that every product meets our high standards. Our team carefully inspects each item before shipment to ensure accuracy and quality. If there is a defect or error on our part, we are committed to rectifying it promptly.

Design Approval Process

• Before we proceed with printing, we provide digital proofs for your approval. This process allows you to review and make any necessary adjustments to the design, ensuring that the final product meets your expectations. Once you approve the design, we proceed with production, making it a personalized item specifically for you.

Avoiding Misuse

• To ensure fairness and prevent misuse of our return policy, we cannot accept returns based on subjective reasons such as a change of mind or dissatisfaction with the final design. We strongly encourage our customers to review and approve all design proofs before production to ensure complete satisfaction with the final product.

Clarity and Transparency

• We strive to be transparent and clear about our policies from the beginning. We encourage customers to review and confirm all details and proofs before finalizing their orders to ensure complete satisfaction with the finished product.

While we understand that this policy may be stringent, it is necessary to maintain the integrity of our business and the custom nature of our products. We are dedicated to providing exceptional customer service and will address any concerns you may have regarding your order. If there are any issues with your printed products, please do not hesitate to reach out to us, and we will do our best to find a satisfactory solution.

Thank you for your understanding and for choosing our printing services. We look forward to creating unique and high-quality printed products for you.