Having trouble signing in to your Xfinity account? Learn how to fix login issues and reset your Xfinity password easily with this simple guide.
Go to xfinity.com/password from your browser.
Enter your Xfinity ID or email address and click Continue.
Choose how you want to reset your password — by email, phone, or security question.
Follow the instructions and set a new strong password.
Try signing in again with your updated password.
Q1. Why can’t I sign in to my Xfinity account?
A: This usually happens because of an incorrect password, expired credentials, or browser cache issues. Try clearing your cache and resetting your password at xfinity.com/password.
Q2. What if I forgot my Xfinity ID?
A: Go to the same page and click “Forgot Xfinity ID.” Enter your email or phone number to recover it easily.
Q3. Can I reset my password on mobile?
A: Yes! You can reset it using your mobile browser or the Xfinity app — the steps are exactly the same.
Q4. How do I keep my login secure?
A: Use a strong password, change it every few months, and avoid signing in from public Wi-Fi networks.