Learn how to use the Xfinity App to manage your account, fix login issues, and reset your password quickly on mobile. A simple guide for all Xfinity users.
Here’s how to get started:
Download the App – Go to the Google Play Store or Apple App Store and search for “Xfinity App.”
Install and Open It – Tap “Install” and open the app once it’s ready.
Sign In with Your Xfinity ID – Enter your Xfinity ID or email and your password.
Manage Your Account – From the dashboard, you can view your plan, pay your bill, or check connection details.
Fix Common Issues – The app can help you restart your Wi-Fi, troubleshoot problems, and even reset your equipment.
On the app’s sign-in screen, tap “Forgot Password?”
Enter your Xfinity ID, email, or phone number.
Choose how you want to get your verification code — by text, call, or email.
Enter the code you receive and set a new password.
Log in again using your new password.
Q1. Is the Xfinity App free to use?
A: Yes, it’s completely free for all Xfinity customers. You only need your Xfinity ID and password to log in.
Q2. Can I reset my Wi-Fi from the app?
A: Yes! You can restart your modem, view devices, and manage Wi-Fi settings easily.
Q3. What if my Xfinity App keeps crashing?
A: Update the app, clear the cache, or reinstall it. Also, make sure your phone software is up to date.
Q4. Can I pay my bill through the app?
A: Absolutely. You can view your balance, set up auto-pay, and download billing statements directly in the app.
Q5. Is it safe to log in through the Xfinity App?
A: Yes, the app uses encryption and secure verification to protect your account data.