This case study outlines the development of a follow-up training session designed to improve technician performance during the preparation phase of tub refinishing. Recognizing that preparation is essential for achieving durable, high-quality results, the training focuses on safety, tools, techniques, and troubleshooting. The session is part of a three-week onboarding program aimed at building confidence and reducing errors early in a technician’s role. This summary highlights the challenge, the training solution, and the expected impact on technician readiness and overall job quality.