Contact Us
This page is not monitored for emergency notifications. If you have an emergency, please dial 9-1-1.
Benton County Emergency Services (BCES) is located at 651 Truman Ave. Richland, WA 99352. Our mailing address is 625 Swift Blvd. Richland, WA 99352
The BCES Main Office Number is +1(509) 628-2600. (This is a business line. Please do not call this line for emergencies, call 9-1-1 or the non-emergency line - whichever is more appropriate for your needs).
The Non-Emergency Number is +1(509) 628-0333.
The Emergency Number is 9-1-1.
Our office hours are from 8:00 AM - 5:00 PM M-F. We are closed on Holidays observed by the City of Richland. However, the non-emergency number and 911 are staffed 24/7, even on Holidays.
THE MANAGERS
the OFFICE STAFF
EM STAFF
Lori Ferris, Emergency Planner
Phone: +1(509) 628-8387
Email: l.ferris@bces.wa.gov
Carli Luppold, Emergency Planner
Phone: +1(509) 628-8471
Email: c.luppold@bces.wa.gov
Jordan George, Accounting Specialist
Phone: +1(509) 628-8496
Email: j.george@bces.wa.gov
SECOMM STAFF
Tracey Ollerman, Communications Supervisor
Phone: +1(509) 628-0333
Email: t.ollerman@bces.wa.gov
Esther Duncan, Communications Supervisor
Phone: +1(509) 628-0333
Email: e.duncan@bces.wa.gov
Gwen Stanley, Communications Supervisor
Phone: +1(509) 628-0333
Email: g.stanley@bces.wa.gov
Aimee Fournier-Plante, Communications Supervisor
Phone: +1(509) 628-0333
Email: a.fournier-plante@bces.wa.gov
Carole Cimrhakl, Administrative Specialist
Phone: +1(509) 628-1536
Email: c.cimrhakl@bces.wa.gov
Jody Provencher, Records Specialist
Phone: +1(509) 628-8473
Email: j.provencher@bces.wa.gov
Dee Maynard, Records Specialist
Phone: +1(509) 628-1479
Email: d.maynard@bces.wa.gov
All Dispatchers on shift can be reached on the non-emergency line.
IT STAFF
Craig Hamilton, Tech Systems Coordinator
Phone: +1(509) 628-1698
Email: c.hamilton@bces.wa.gov
Michael Mendez, GIS/CADD Technician
Phone: +1(509) 628-8576
Email: m.mendez@bces.wa.gov