Tour Guiding Essentials

1. Understanding the importance of tour guiding

2. Introduction to Tour Guiding

3. History-Dimensions and Present Status

4. Steps to become A Tour Guide

5. The socio-political and cultural role of a tourist guide

6. Role and Responsibilities of Tour Guide

7. Principles of Tour Guiding

8. Code of conduct for tour guides and general do’s and don’ts

9. Defining and tuning attitude for guides

10. Understanding cultural differences

11. Occupational Skill Standards -How to develop tour-guiding skills

12. Defining and tuning personal hygiene and grooming

13. Dealing with tourist arrivals and departures

14. Communication

15. Tour Commentary

16. How to deal with awkward questions

17. Managing difficult situations during tour and Handing Complaints

18. Group guiding: Strategies for managing groups

19. Guiding on a Walking Tours

20. Guiding on a coach

21. Guiding at a religious place

22. Guiding at a Museum

23. Guiding at an Archaeological Site

24. Safari Guiding: Game drive

25. Must tell-Should tell principles

26. First Aid: Importance and General Procedures

27. Managing Guiding Business: Tips and tricks

28. WFTGA, TGFI and other organizations work and roles w.r.t. Tour Guides

29. Visitor interpretation: Concept, Types of Visitor Interpretation

30. Principles of interpretation

31. How to develop good interpretation skills

32. Nature Interpretation

33. Heritage Interpretation

34. Cultural Interpretation

35. Contribution of guiding to sustainability

36. Visitor expectations and satisfaction with tour guides and guide services

37. Implications and future directions of tour guiding

38. Research needs, gap areas for tour guiding research

39. Managing Visiting Impacts

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