The 2nd International Workshop on
Socio-Technical Approaches
to Content Moderation and Platform Governance (COMPASS)
Socio-Technical Approaches
to Content Moderation and Platform Governance (COMPASS)
8:00—9:30 Welcome
9:30—10:30 Keynote: Cody Buntain, University of Maryland
From War to Child Welfare: Content Moderation as Negotiated Influence
Large-scale content moderation is often implemented as a one-way pipeline, where powerful actors impose top-down interventions, often with opaque measures of success. Such models neglect the socio-technical feedback loops in which platforms, creators, consumers, and governance organizations respond to and reshape moderation efforts. In this talk, I instead frame "content moderation" as a negotiated influence effort, where moderators seek to shape participation in an information environment, moderated actors respond, and the ecosystem changes. This reframing allows us to view seemingly disparate interactions through a common framework and opens new avenues for measuring impact, resilience, and quality in the information ecosystem. Drawing from my work on disinformation, crisis communication, and parental controls, I show how moderators across these cases attempt to influence audience behavior, how actors of varying power and position respond, and why conventional moderation metrics often are poorly aligned with the outcomes we desire. I end with a path forward that shifts evaluation from isolated moderation decisions toward behavioral adaptation, downstream effects, and resilience at individual, community, and societal scales.
10:30—11:00 Coffee Break
Who Governs the Labelers? Auditing Policy Transparency, Coverage, and Sustainability in Bluesky's Stackable Moderation Ecosystem Zihan Gao
Echo Chambers of Digital Harm: Layered Affordances and the Limits of Single-Platform Moderation in India and South Korea Heesoo Jang and Narayanamoorthy Nanditha
Designing for Desirable System States in Social Media Tim Booker, Hussam Habib and Jana Lasser
Bridge Users and Cross-Community Information Diffusion: Implications for Content Moderation Thomas Greger, Nicholas Greger and Marina Kogan
On Fairness: Troubling understandings of content moderation fairness through the lens of politicians' speech Alyvia Walters
Methodological and Governance Challenges of Clip-Distributed Influencers and Clip-Repurposing Influencers Joseph Schafer
12:30—14:00 Lunch Break
Amy X. Zhang, University of Washington
Eshwar Chandrasekharan, University of Illinois Urbana-Champaign
Alyvia Walters, University of Kentucky
Sanjay Kairam, Simile
15:15—17:15 Interactive Session
Cody Buntain
Dr. Buntain studies how people use social media and AI in online spaces during moments of uncertainty and unrest. Central objectives in his work are three-fold: making these spaces more informative, better sources of connection, and more resilient against manipulation. Dr. Buntain grounds his work in political engagement and crisis informatics, with particular attention to information quality, disinformation, online manipulation, and content moderation. Combining computational methods with human-centered and policy-relevant perspectives, he studies how platform interventions and emerging AI technologies shape political participation and the resilience of information ecosystems. Dr. Buntain's work has been covered by the New York Times, Washington Post, The Wall Street Journal, and others.