Workflow mapping is a technique that helps companies better understand how their processes work. It also helps them identify inefficiencies and improve the flow of information. Using a process map can increase efficiency and reduce costs.
Process maps can be created in a variety of ways. Pen and paper can be a good choice, but there are also some online tools. Regardless of the method, the first step in workflow mapping is to gather all the necessary information.
The next step is to create a document with the information. Depending on the complexity of the process, you may need to divide the process into different phases. There are several different types of process maps, including SIPOC diagrams, swimlanes and flowcharts. For example, a SIPOC diagram is a high-level diagram that lists the actors involved in a process.
Swimlanes are a good way to illustrate how people interact with the process. They show the responsibilities of each person. You can also choose to include colors or graphics in your map.
A process map can be a great way to determine whether a change will help. In addition, a detailed map can help you see the true value of proposed changes.
Lastly, a workflow map can help you detect inconsistencies in staff performance. Identifying the process's starting and ending points is important. This can help you eliminate redundancies and rework. Also, a workflow map will show you where the best route to complete the task is before you invest in infrastructure.