title Program Development and Evaluation Analyst (R)
degrees MA Linguistics, MS Educational Leadership
expertise Linguistics, Instructional Design, Technical Writing
phone +1 (386) 289-9425
email wittysan@gmail.com
Skills for Inclusive Conversations
Building Rapport with Customers
Confronting Bias: Thriving Across Our Differences
Customer Service Foundations
Customer Service: Problem Solving and Troubleshooting
Interpersonal Communication
Public Relations Foundations
Tips for Better Business Writing
Leading with Emotional Intelligence
Creating a Communication Strategy
Developing Your Emotional Intelligence
Having Difficult Conversations: A Guide for Managers
How to Be an Adaptable Employee during Change and Uncertainty
Managing Office Politics
Client Rapport ● Customer Loyalty ● Customer Service ● Customer Service Systems ● Easily Adaptable ● Negotiations ● Problem Solving ● Troubleshooting
Technical Communication ● Media Relations ● Business Writing ● Social Media Writing ● Social Media Marketing ● Public Relations
Organizational Politics ● Interpersonal Communication ● Emotional Intelligence ● Diversity and Inclusion
Allyship ● Career Management ● Code Review ● Diversity and Inclusion ● Interpersonal Communication ● People Management ● Technical Communication
Graphic Design ● Creative Partnerships ● Brainstorming Facilitation