Privacy Policy
Privacy Policy
Effective Date: [2025-12-12]
Last Updated: [2025-12-12]
Welcome to Wink AI (“we”, “our”, “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, store, and share information when you use the Wink AI application (the “App”), which provides AI-based face-swap / video/image transformation / creative effects (“Services”).
What Information We Collect
1.1 Information You Provide
Media Files: Photos, images, and/or video content you upload for processing (e.g. face-swap, transformation, effects).
Account Data (optional): If you create an account, we may collect email address or other contact info.
Payment / Subscription Data (optional): If you purchase premium features, we may collect payment status, subscription details, and transaction IDs.
User Preferences & Feedback: Optional settings, preferences, or feedback you provide (e.g. which effects you like, in-app feedback).
1.2 Automatically Collected Information
Usage Data: how you use the App (which features, how frequently, session data).
Device Information: device model, OS version, app version, time zone, locale, etc.
Performance Data: crash logs, error reports, performance metrics.
Network Information (if needed): IP address (only if required for security or abuse prevention/analytics).
How We Use Your Information
We use collected data to:
Provide the core Services (face-swap, video/image generation, transformations) according to your requests.
Process payments or manage subscriptions if you opt into premium features.
Improve and optimize the App: analyzing usage data, fixing bugs, enhancing performance.
Personalize user experience (e.g. recommendations, settings).
Provide customer support and respond to inquiries or feedback.
Ensure security, prevent abuse, detect and prevent fraud.
Data Storage, Retention & Deletion
Uploaded media (photos / videos) will be stored temporarily and retained for up to 30 days after the processing is completed (unless you choose to delete earlier), to allow you to download or re-access your results.
Usage data, logs, analytic data may be retained for up to 90 days unless needed longer for security, legal compliance, or troubleshooting.
Account data and subscription information will be retained as long as your account is active. Once you delete your account, related personal data will be deleted based on our internal data-deletion policy.
We implement security measures including SSL/TLS for data in transit, encryption for sensitive data at rest, and access controls to protect your data.
Data Sharing & Third-Party Services
We do not sell or rent your personal data.
We may share limited data with trusted third-party service providers for:
Payment processing, subscription management
Cloud storage / hosting / CDN providers to store media files securely
Analytics services (with anonymized usage data) to help us improve the App
Customer support tools, if you submit feedback or support requests
If we use third-party AI APIs or models for processing, we ensure they comply with strict data-protection standards. We do not share personally identifiable information (e.g. your name, email) with them, and any media content or derived data is anonymized or deleted per our retention policy.
International Data Transfers
Because our infrastructure may use servers in different countries, by using the App you consent to transferring, storing, and processing your data outside your country of residence. Regardless of location, we apply appropriate security and privacy safeguards.
Your Rights
Depending on your jurisdiction, you may have rights including:
Right to access the personal data we have about you
Right to correct or update your personal data
Right to request deletion of your data (“right to erasure”)
Right to object or request restriction of certain data processing
Right to data portability
If you wish to exercise any of these rights, please contact us at [support email]. We will respond within a reasonable timeframe.
Children’s Privacy
Our Services are not intended for children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal data from children under that age. If we become aware that we have inadvertently collected personal information from a child under the required age, we will promptly delete that data.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. We will post the updated version within the App and/or on our website. Continued use of the App after changes means you accept the updated Policy.
Contact Us
If you have questions, concerns, or requests related to this Privacy Policy or your data, please contact us at:
Email: [summerbart781@outlook.com]
Thank you for trusting Wink AI.