Job Description
Responsibilities
A Patient Intake and Revenue Coordinator must possess strong time management and analytical skills, excellent attention to detail, and good communication abilities. The ideal candidates should be familiar with medical patients and banking data entry and reconciliation to undertake the following responsibilities:
1.Intake Tasks
• Documents all new patient leads on CRM (Customer Relationship Management) software;
• Completes PointClickCare demographics;
• Maintains statistics for monthly Resident Flow Analysis;
• Processes both primary and secondary financials for new admissions;
• Opens authorizations.
2.Revenue Coordinator Tasks
• Work with Business Office Managers (BOM) for all facilities to answer inquiries/resolve discrepancies;
• Perform daily maintenance in RFMS (Resident Funds Management System) banking system;
• Run reports in RFMS, analyze data, perform corrections if needed, and report findings to BOM(s)
• Monitor status of incoming direct deposits for SSA, SSI, & Pensions
• Run weekly aging reports and selecting items requiring resolution;
• Key PNA withdrawals/deposits;
• Reconcile check registers and perform offsets when necessary;
• Reconcile vendor statements and answer vendor inquires;
• Review receipts and records and reconcile discrepancies;
• Obtain appropriate approvals before processing invoices/ requests;
• Enter approved requests and issue checks,
• Filing and matching of checks to invoices;
• General accounting/data entry projects;
• Manage resident Escrow accounts;
• Assist accountants with any reconciling inquiries they may have month end
Knowledge & Skills
• Professional integrity
• Organizing and prioritizing
• Attention to detail and accuracy
• Ability to meet deadlines
• Confidentiality and judgment
• Good Communication skills
• Information management skills
• Problem analysis and problem-solving skills
• Teamwork