Day 2

Day 2 Design Thinking and Empathy Walk Briefing

9.30-11.00

Meet in 80.8.10 for a briefing on Design Thinking

‘Trolleyman’ set for $100K windfallA huge sum has been raised for a homeless man in Melbourne who helped police during the Bourke Street terror attack.

Design Thinking pt1.pdf

Design Thinking pt2.pdf

Empathy - Wicked Problems 2017.pptx

Empathy Walk 11.00-12.00

Use this image for an empathy mapping by going out and talking to some people in the street. The objective is for you to learn more Homelessness and hone in on problems and insights that will help you to build a solution. You might want to talk to some homeless people (please be discreet and sensitive) or the general public to see what they know (or dont know) or other target audiences that you think might be important.

Please take some photos to share with your team on slack as you will need these for your final video.

One person should interview whilst another takes notes and observes what the person did, felt, thought and said.

Try to interview at least 6 people and ensure you swap over the postions to give everyone a go

Use open ended questions (not yes/no) and ensure you have a set of questions already planned before you leave.

Team Rooms

When you come back from your Empathy Walk you will go straight to your team room where you will spend the rest of the afternoon developing your problem definition and ideating. You must have completed your poster by the end of the day. You are free to have lunch as a time that your team members all decide on. You may eat in the room if you would prefer.

I will be remaining in the home room of 80.8.10 but will be visiting each room during the afternoon.If you have any urgent questions please text or call me on 0410309499

Problem Definition 12.00- 1.00

www.designkit.org/methods/66

TheFive Whys Method

www.designkit.org/methods/60

Frame your Design Challenge

Ideate - All afternoon in your Team Rooms

INSTRUCTIONS:

On a large blank piece of paper, write your central topic or challenge in the middle of the paper and circle it.
Ask yourself, “What else can I add to the map that is related to this theme?” Write down ideas, branching out from the center, and don’t worry if they feel clichéd or obvious. That happens to everyone.
Use each connection to spur new ideas. If you think one of your ideas will lead to a whole new cluster, draw a quick rectangle or oval around it to emphasize that it’s a hub.
Keep going. As the map progresses, your mind will open up, and you’ll likely discover some wild, unpredictable, dissociative ideas .
You are done when the page fills or the ideas dwindle. If you’re feeling warmed up but not finished, try to reframe the central topic and do another mindmap to get a fresh perspective. If you feel you’ve done enough, think about which ideas you would like to move forward with.

www.designkit.org/methods/1

Brainstorm

http://www.designkit.org/methods/28

Brainstorm Rules

Problem/Solution Poster

Explain your final problem definition and idea for a solution into a poster and upload this onto your slack account by the end of the day along with a 1 minute audio explaining it

You should include on your poster

Your problem Definition
Your idea or solution
How it will work
the impact you are hoping it will have

Below is an example of a poster (although audio not included)

Day 2 Debrief

Before the day ends make sure you spend the last part of it debriefing with your team and adding individual reflections as well as evidence of all the work you have done onto Slack

Once you have completed this debrief you are free to go home.

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