Purpose: The purpose of this training is to equip property managers with the skills and strategies needed to foster positive relationships with their tenants. By understanding tenant needs, applying effective communication, and resolving conflicts, property managers can create a supportive and harmonious living environment. Ultimately, this training aims to improve tenant satisfaction, reduce turnover, and build a stronger, more connected community.

Highlights: Breakout rooms, scenario based learning, facilitator guide. 

Tools Used: PowerPoint, Freepix, Canva