Weavers Community Action Group
How to report Crime and Asb
This is the Full version
also see the shorter simplified version here
Police
Phone
999 if a crime is about to happen or happening now
101 for non-urgent or crimes witnessed in the past
Calls can be made anonymously, you don’t have to give your name.
Online web forms
Contact us ‘about something else’
this is our RECOMMENDED reporting form for ASB as it is quicker and simpler than the others
Report ASB (we recommend to use the Contact Us form instead, it is simpler)
Report a crime
don’t use this link if reporting car bars or drug dealing, they don’t fit into any of their crime categoriesA number of other reporting forms are available from the front page of the met police website, including Domestic abuse, Road traffic incident, Missing person, Fraud, Civil disputes, Lost or found property, Lost or stolen vehicles
@MetCC - https://twitter.com/MetCC
Tweets go to the Met Police command and control centre, the same unit that takes 999 and 101 calls. If you direct-message @MetCC you should get a CAD call reference as a reporting receipt
Incident reference numbers
However you report, you can get a reference number. Don’t forget to ask for it. This can take a variety of forms: CAD or CHS call reference if reporting by phone, CDS… or BDS… or similar if reporting by web. Do remember to ask for it at the end of the call, and report it back to the Reporting ASB WhatsApp groups. This can be useful later, for tracking and building cases.
Local police team - not for crime reporting
Weavers Ward Safer Neighbourhood Team [ link ]
020 8721 2043 / 07483 291123
CEMailbox.Weavers@met.police.uk
This is our local daytime police team. They will only read emails and answer the phone when on duty - if there is no answer when calling, don’t leave a message.
Contact the local team for raising general issues or giving specific intelligence. Don’t use for initial reporting of specific incidents as they won’t get logged on the formal reporting system.
Tower Hamlets Council
The council can take reports but prefer that you contact your housing provider and/or the police directly. Information on council enforcement officers tools and powers - which differ from police powers - is here.
Phone
020 7364 2332 (Tower Hamlets Tenants and Leaseholders ASB Line)
Online
[with option to report anonymously]
Email - community safety team
John.Fortune@towerhamlets.gov.uk
Hassan.Elhrouz@towerhamlets.gov.uk
@TowerHamletsNow - https://twitter.com/towerhamletsnow
App
Find it Fix it
Useful quick reporting for waste and graffiti issues
[ previously known as Love Your Neighbourhood ]
[ iOS app store ] [ Google Play store ]
CCTV control room - 0845 602 7494 (call charges apply so keep the conversation short!)
Tower Hamlets Council housing (Tower Hamlets Homes)
THH have advised that incidents on THH property should be reported to the police and directly to THH
Phone
02073645015 option 6 [weekday office hours 9am - 5pm]; option 3 [out of hours].
The out-of-hours service - which is run by Mears, not Tower Hamlets Homes - is just a message-taking service. Messages are forwarded to the ASB team to pick up the next day, so it’s better to report during office hours. Reports are just as valuable if made the following day.
THH.ASB@towerhamlets.gov.uk
Online
https://forms.towerhamlets.gov.uk/service/THH_ASB_reporting
[This form is also now linked from the front page of THH website]
Housing ASB officers Weavers Ward
Ryan Dent <ryan.dent@towerhamlet.gov.uk>
Laurence Bonwick <laurence.bonwick@towerhamlets.gov.uk>
Other Registered Social Landlords (RSLs)
Contact details via Tower Hamlets Council Website:
Hackney Council
Phone
020 8356 3310
Online
ASBTeam@Hackney.gov.uk
“If you wish to report anti-social behaviour (ASB), rather than crime, at any time you may do so by emailing ASBTeam@Hackney.gov.uk, and staff managing the enforcementsupport@hackney.gov.uk email address may also be able to assist, but please note that reports sent to these email addresses are not monitored 24 hours or every day, and there is no automatic immediate response by staff.”
Reporting noise
Hackney
https://hackney.gov.uk/noise
Tower Hamlets
The Tower Hamlets Council Out of Hours Noise Response Service operates Thursday-Sunday 8pm-3.30am
You can contact them via Tower Hamlets Council Environmental Protection - 020 7364 5000 / 5007. Ask for ‘noise’ on the automated switchboard.
Alternatively you can email environmental.protection@towerhamlets.gov.uk
You can only report noise to Tower Hamlets council if they can serve notice on an address, a car or a company. So - for example - they will not accept noise complaints from an unlicensed music event in a park, and you will need to report via 101 to the police.
Reporting licensing issues
Hackney
Tower Hamlets
Reporting and requesting help for rough sleepers - Streetlink
https://streetlink.force.com (preferred) or 0300 500 0914
This is not an emergency response service. Call 999 for urgent help.
Crime & ASB - Who’s Who
Police
East Central Borough Command Unit (EC BCU) covers Hackney and Tower Hamlets
Borough Commander: DCS Dan Rutland
Neighbourhood Policing - A/Superintendent Jai Singh
Weavers Ward SNT Team
CEMailbox.Weavers@met.police.uk
Hoxton East & Shoreditch Ward SNT Team
CEMailbox.HoxtonEast@met.police.uk
Council - London Borough of Tower Hamlets
Weavers Ward
Mayor
Lutfur Rahman <mayor@towerhamlets.gov.uk>
Lead Member for Community Safety
Abu Chowdhury
abu.chowdhury@towerhamlets.gov.uk
Weavers Ward Councillors
Cllr Kabir Ahmed
Kabir.ahmed2@towerhamlets.gov.uk
07572 609 549
Cllr Asma Islam
asma.islam@towerhamlets.gov.uk
07538 325176
Officers
Divisional Director, Community Safety
Ann Corbett <Ann.Corbett@towerhamlets.gov.uk>
Community Safety Team
John Fortune <John.Fortune@towerhamlets.gov.uk>
Hassan Elhrouz <Hassan.Elhrouz@towerhamlets.gov.uk>
LBTH fund approx 20 police officers and 30-40 Tower Hamlets Enforcement Officers. THEOs are not police but can issue fines and warnings.
Council - London Borough of Hackney
Hoxton East & Shoreditch Ward
Mayor
Caroline Woodley <mayor@hackney.gov.uk>
Hoxton East & Shoreditch Ward councillors
Cllr Steve Race steve.race@hackney.gov.uk
Cllr Kam Adams kam.adams@hackney.gov.uk
Cllr Anya Sizer anya.sizer@hackney.gov.uk
Cabinet member for Community Safety
Cllr Susan Fajana Thomas
susan.fajanathomas@hackney.gov.uk
Tower Hamlets Homes
As THH is being merged with the council, reporting systems are a shifting beast.
ASB Weavers Ward -
Nabil Allam <nabil.allam@thh.org.uk>
Ryan Dent <ryan.dent@towerhamlet.gov.uk>
THH fund 2 x police units (approx 14 officers) and Parkguard private security. THH remit extends only to THH property and private roads, it does not include the public highways. These teams will be merged with the council THEOs later this year.
Reporting as a group
If you have a persistent, localised ASB issue (involving a single building or street for example) - how do you draw attention to it?
We recommend talking to others who are affected - neighbours, local businesses - so that you can take group action. As a group your voice to the authorities will be much stronger than taking actions individually and separately. Persistent reports from different people sends a more convincing message than multiple reports from one individual.
How to talk to your neighbours
This can be done by door knocking or leafleting the local area. It is sometimes useful to set up a Google Form so that those affected can enter their contact details and other kinds of feedback.
Form an email mailing list and WhatsApp Group
Not everyone wants to be involved in WhatsApp, so you might also want to collect email addresses of those affected. Keep a contacts list on a spreadsheet so that you can track who is in your group, and you can remove people on request. Don’t add anyone to a WhatsApp group or email mailing list without their express permission - a Google Form can help to ensure people have opted in.
Be aware of GDPR requirements
Contact information should be kept securely (password protected) and only be accessible by those responsible for administrating the group list. If mailing the group, you should BCC addresses and include an instruction how people can be removed from the group. The administrator should know who is on any WhatsApp group - don’t make a shareable WhatsApp group link, ensure those on the group have been specifically invited.
How to use a group
Groups can be used to:
educate and encourage users to report all ASB incidents that they encounter.
share those reports with others on the group
mutual support
No group member should assume that others will report for them. Reports should be made directly to police, council and housing provider (in that order of preference and depending on context). They should be made first-hand, and not be based on hearsay.
Consider holding regular or occasional meetings for mutual support.
Share reports
When a member makes a report, they can put a copy of the report, with the reporting reference number, on to the shared WhatsApp or email group.
Collate reports
Reports made to police and council won’t be automatically cross-referenced by the authorities. But you can do this if members share their reports to the group. Group administrators can collate reports on a spreadsheet, with reporting reference, nature of report, who reported and any other useful information (eg descriptions of vehicles and car number plates).
Distribute reports
When there is sufficient volume, the group can distribute this information widely to the authorities. Anything you distribute should include reporting reference numbers and dates, but exclude personally identifying information about those in your group. Try to keep to a minimum anything that has only been reported to your group but not reported separately to the authorities.
You can distribute by email on a regular basis to all of the local partner organisations:
Police (Safer Neighbourhoods Team)
Council (Community Safety officers)
Housing provider (ASB team)
Local councillors and lead councillor for Community Safety
Local MP
Regular collating and distribution will build up an evidence base over time. We find that these can be used to great affect by the authorities.
Weavers Community Action Group - WhatsApp groups
WCAG is an informal group of local residents providing mutual help and advice and information on local crime and ASB issues. Send us your email and phone number to join our mailing list and whatsapp groups:
northweavers@gmail.com
Reporting ASB in Weavers Ward group
For actual reportable incidents only. Any reports made to the agencies are usefully posted back here, with reference numbers (CAD etc). If a spike in issues occurs, reports from this group are collated and relayed back to relevant organisations. This is not a substitute for making direct reports to the authorities.
Weavers Ward: ASB Chat group
For talk about those incidents, or drug-related ASB issues.
It is absolutely essential to report incidents either when they are occuring or afterwards. This is not just so that police can respond immediately (they often can’t) but also so that an intelligence picture and pattern of behaviour in a neighbourhood can be formed.
The community are the eyes and ears of the authorities. If you don’t report, they won’t know what is going on. CCTV Cameras are sparse and intelligence is low. If YOU are not reporting, you can assume NO-ONE ELSE IS, and the authorities will have no idea what you are suffering.
Whenever you report, please remember to ask for a reference number, for example a CAD (if phoning the police) or web reference (if reporting online).
Reports, with photos, videos and CAD numbers, can be added to the Weavers Reporting WhatsApp Group. We collate and forward reports to ALL agencies on a regular basis.
Reporting to Weavers Community Action Group is not a substitute for direct reporting but helps ensure that all reports are sent to all agencies. It is also the only way to report images or video.
Send us your email and phone number to join our mailing list and whatsapp groups:
northweavers@gmail.com
PDF Leaflet:
https://drive.google.com/file/d/1TWZKPMDziziFKX16PLhzvl9pWcW3tPsY/view?usp=sharing
