This book brings together a new opportunity and a pending challenge.

The new opportunity is digital transformation. Digital transformation is among the priorities of many governments because of its great potential for greater transparency, faster and more accessible services for from anywhere and at any time, fewer opportunities for corruption, and greater efficiency in public sector institutions. In a region characterized by low productivity. socio-economic inequality, and low trust in government, digital transformation offers an opportunity to move toward the solution to many of our challenges.