Privacy Policy
Introduction
Watertight Homes Ltd is dedicated to safeguarding your privacy. Please review the following privacy policy to understand how we handle and protect the information you provide to us. When we mention "Watertight Homes Ltd," "we," "us," or "our," we are referring to Watertight Homes Ltd, and, as applicable, any entities within our group. This policy is applicable to the processing of personal data when you engage with our services, visit our websites or mobile applications, or interact with us in any way. It is our commitment to process and use your data in accordance with prevailing privacy and data protection laws and regulations, such as the GDPR, PECR, and the Data Protection Act 2018, while being transparent about our data processing practices. This privacy policy outlines the data we collect, the reasons for collection, how we use the collected data, and your options and rights concerning your personal data.
Who We Are
We are a business providing professional services, as detailed on our website, to support the needs of our clients' facilities and premises. Evolving from a small family business, we have expanded our expertise to offer a range of high-quality, sustainable, and accredited services. As a privately-owned entity, we prioritize long-term investments and strong client relationships over short-term targets, aligning our services with our clients' business strategies.
What Data We Collect
In connection with various interactions and the services we provide, we collect the following categories of data:
C1: Contact information, including name, address, telephone number, and email address.
C2: Identity data, including gender and date of birth.
C3: Communication data between you and us, encompassing recordings of calls, email communication, online chats, comments, and reviews.
C4: Digital information data collected when you visit our websites, applications, or other digital platforms.
Where We Collect Your Data From
Most of the data we have about you is provided directly by you. C3 and C4 data are collected from our websites, applications, and similar digital platforms.
Use Of Your Information
We use C1, C2, and C3 data to fulfill requested goods or services and for our business relationship. C1, C2, and C4 data are used for direct marketing purposes. We may also use and compile C1, C2, C3, and C4 data for profiling purposes to customize our services for your benefit. Video surveillance may be employed for security purposes.
How Long We Store Your Data For
We store your data only for as long as necessary to fulfill the purpose of data processing. The duration varies based on the type of data and the context of processing.
Disclosure Of Your Information
Information provided may be accessed by companies within our group for specified purposes. Non-EEA/International organizations processing data on our behalf will receive appropriate data protection safeguards. In the event of a business change, your information may be disclosed to new business partners or owners.
Security
We implement measures to ensure the security of personal data, limiting access to those with a genuine business need. Processing is conducted in an authorized manner, with confidentiality obligations in place.
Exercising Your Rights
Under applicable privacy and data protection legislation, you have various rights, including access, correction, erasure, objection, and data portability. For more details, refer to guidance from the relevant regulatory authority.
Cookies
We use cookies for website functionality, traffic analysis, and personalized content. Please refer to our cookie policy for more information.
Complaints
If you have complaints about data processing, you can lodge a complaint with the supervisory authority and our data protection representatives.
Changes To Our Privacy Policy
Any updates to our privacy policy will be posted on our website and communicated through appropriate channels.
Cookie Policy
This website uses cookies for improved user experience, personalized content, and analytics. By using our site, you consent to the use of cookies as described in our cookie policy.