We have a Server 2012 R2 gold image we use with an RDSH instant clone farm. I have recently tried upgrading the agent to 7.13.1 (from 7.13), and after about 3/4 of the way, the install simply stops and rolls back. I've seen behavior like this mentioned in other posts/Google searches, but, so far different solutions I've tried have not worked.

I'm installing it logged in as local admin, which I always do, but I've also tried with my AD credentials signed in that have local admin rights. I've tried disjoining it from our domain in case some GPO is conflicting. I've tried uninstalling tools (11.2.5) and the agent, then re-installing tools and running the agent clean, still fails. I've tried different agent versions even, going back to 7.10.2.


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also do a further test if you can ... from a win2012r2 install it clean and see if it goes.

As a last resort (but take a backup of the Golden image) uninstall the 7.13 agent, reboot and install the 7.13.1 agent

and as I was afraid of, we're back to getting it now that we HAVE to go to a newer agent. Trying to upgrade from 7.10.1 to 7.13.1 and I get the same rollback issue. At least now I'm getting a popup error. Maybe someone has seen this. Few Googles I've done mention disabling UAC, but it didn't work for me.

One interesting point. If I modify the agent and add back in Virtual Printing, it seems like the error does happen, yet the services for ThinPrint are there and present. I might just go with TP for now.

Some organizations might require that the process name of the Teams Optimization Pack be added to a firewall allowlist, to allow communication to the Microsoft Teams Cloud server. The process name is vmware-remotemks.exe on the client machine.

On your VM, open File Explorer, and navigate to C:\Windows\TEMP\vmware-SYSTEM. Look for the log file vmware-html5Server-extra-*-*.log with the latest timestamp. If you see the below highlighted section, then Microsoft Teams optimization has been turned on for your VM.

I am having very similar issues trying to do a vm horizon agent update.

When i run the commands from the Admin dos window they run clean - but have 3-4 cmd windows popups flash by without need for input they disappear.

We need the agent for PCs that we give to remote/home workers because we give them USB printers and USB scanners that connect to this pc and when they take them home, without the agent, the local devices mentioned either do not show up in their VDI or eventually lose the connection.

I found a ton of eventtypes for the vmware agent module like AGENT_CONNECTED, AGENT_RECONNECTED, AGENT_SHUTDOWN, etc. I can't find one for AGENT_UNREACHABLE though. I'm hoping to trigger an alert through splunk based on that eventtype. I can't find it in any vmware documentation and can't seem to find anyone asking the question. I can't be the only one

Recently released features of WorkSpaces including WorkSpaces Core gives customer more flexibility. Customers can manage Amazon WorkSpaces programmatically while using VMware Horizon protocols like Blast or PCoIP. This includes programmatically adding desktops to Amazon WorkSpaces that have Horizon agents in it. When deployed the agents will add the desktop to the Connection Servers.

Now that our hosts are upgraded to ESXi 6.0, we can go ahead and update our base images to the latest VMware tools. The VMware Tools upgrade is fairly straightforward. The VMware View agent has historically been dependent on the VMware tools, and as such it is recommended to uninstall the View agent prior to upgrading the VMware tools. 006ab0faaa

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