Frequently Asked Questions (FAQ)

1. What is vizio.com/setup?

vizio.com/setup is the official activation page used to complete the setup of a VIZIO Smart TV. It helps link your TV to your VIZIO account, activate SmartCast, and enable streaming features.

2. Where do I find the VIZIO TV setup code?

The setup (activation) code appears on your TV screen during the initial setup or after a factory reset, once the TV is connected to the internet.

3. What should I do if the setup code is not working?

If the code doesn’t work:

• Restart your TV to generate a new code

• Make sure your TV is connected to the internet

• Refresh the activation page or try a different browser

4. Do I need a VIZIO account to activate my TV?

Yes. A VIZIO account is required to complete activation, access SmartCast features, and receive software updates.

5. Can I set up my VIZIO TV without Wi-Fi?

You need an internet connection for activation. If Wi-Fi is unavailable, you can use a wired Ethernet connection to complete setup.

6. How long does VIZIO TV activation take?

Activation usually takes 1–3 minutes once the setup code is entered correctly and verified.

7. What is SmartCast?

SmartCast is VIZIO’s built-in smart platform that lets you stream apps, cast content from your phone, and control your TV with mobile devices.

8. Can I activate my VIZIO TV from my phone?

Yes. You can visit vizio.com/setup on a smartphone, tablet, or computer and enter the setup code shown on your TV.

9. Why is my VIZIO TV not connecting to Wi-Fi?

Common reasons include:

• Incorrect Wi-Fi password

• Weak signal strength

• Router issues

Restart your router and TV, then try again.

10. Do I need to activate my VIZIO TV again after a reset?

Yes. A factory reset requires reactivation using a new setup code at vizio.com/setup.