Terms of Service



Last update: August 11, 2026, 15:40 CEST


Agreement to Terms:

By placing an order (making a payment), or purchasing any digital asset from virtualfx, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service. It is the Client’s responsibility to review these terms prior to initiating any transaction. Failure to read these terms does not excuse the Client from complying with them.


 virtualfx reserves the right to modify or update these Terms of Service at any time. Any changes will become effective immediately upon being posted on this page. It is the Client's responsibility to review the latest terms before placing a new order. You can view previous versions and track recent edits in the Terms Change Log.

These terms are valid starting August 11, 2026, 15:40 CEST.



Quick Definitions:

virtualfx (or "creator", "I", "me", "my") refers to the original author (virtualfx) and sole owner of all intellectual property and copyrights to all created works.

The Client (or "client", "you", "your") refers to the individual or entity placing an order or making a purchase.

Official Payment Methods: Payments processed via Ko-fi (utilizing Stripe, which supports Credit/Debit Cards, Apple Pay, Google Pay, and other local methods) or PayPal.




1. Audio, Copyrights & Downloads (Commissions & Templates)

1.1. Commissions: If you request a custom animation featuring a specific audio track, you are solely responsible for ensuring that you have the necessary rights or licenses to use that audio. virtualfx is not liable for any copyright claims or strikes on your channel.


1.2. Copyrighted Audio: virtualfx will not distribute, render, or send final video/project files containing copyrighted third-party music tracks. All downloadable templates (both free and paid) and custom commissions are provided without copyrighted audio unless the music is royalty-free or created by virtualfx. The Client is solely responsible for obtaining, licensing, and attaching any copyrighted songs or audio tracks to the final product on their own.


1.3. Free Digital Downloads: Downloading free assets/templates grants you a personal/stream usage license under these same Terms of Service. Re-uploading, selling, or redistributing free raw template files on other platforms is strictly prohibited (unless stated by virtualfx otherwise).


1.4. Fonts & Third-Party Assets: Third-party fonts used in templates or project files remain the intellectual property of their respective creators and are not sold, distributed, or sub-licensed by virtualfx. Where applicable, links or font names will be provided, and it is the Client's responsibility to acquire their own required licenses directly from the font creators for their usage.


1.5. Technical Compatibility: It is the Client’s responsibility to ensure they have compatible software versions (e.g., Adobe After Effects) and any required third-party plugins (if applicable) as stated in the product description prior to purchasing or requesting project files (.aep). virtualfx is not responsible for software incompatibility or missing plugins on the Client's end.


1.6. File Storage & Access: All digital assets and commissioned files delivered via external platforms (such as Google Drive) will remain accessible for download for a maximum period of one (1) year from the date of completion or purchase (unless agreed upon otherwise). The Client is strongly advised to download and secure back-up copies of all files upon receipt. After this period, virtualfx reserves the right to archive or remove the files without prior notice.


1.7. Third-Party Remakes & Inspiration: For paid custom commissions, virtualfx will not create exact 1:1 direct copies or plagiarized remakes of copyrighted animations, graphics, or visual assets created by third-party authors or studios, unless explicit written consent or a license is provided by the original copyright owner. If reference links or inspiration videos are provided without such consent, I will adapt those concepts into an original, custom interpretation in my own creative style to respect third-party intellectual property rights. If permission is revoked by the original author during production, the project will automatically pivot to an original interpretation in my own creative style to complete the order safely.





2. Pricing, Payments & Delivery:

2.1. Payment Terms: Full payment is required before work begins.

2.1.1 Individual Project Quotes: Prices listed on the website, social media, or price sheets serve as base estimates only. Final quotes for custom commissions are always determined individually based on project complexity, scope, style, tight deadlines, and required assets. The final price agreed upon in direct communication (e.g., via Discord, email) is binding for that specific order.

2.1.2 Template Pricing Adjustments: virtualfx reserves the right to modify, update, or change prices for pre-made templates, digital products, and base service packages at any time without prior notice. Price changes will not affect orders that have already been placed and fully paid prior to the change.


2.2. Ordering for Others: You may place an order on behalf of someone else (e.g., as a gift or for a client of yours). However, you (the purchaser) remain fully bound by these Terms of Service and financially responsible for the order.


2.3. PayPal Transactions: Any direct PayPal payments must be sent via Goods and Services (because of Buyer/Seller Protection). Payments sent via Friends and Family will be rejected and refunded (minus any applicable non-refundable fees charged by PayPal). I will not start your order until the correct payment is confirmed.


2.4. Official Payment Links: All payments must be processed exclusively through official virtualfx payment channels (Ko-fi via Stripe or PayPal). Any outside payment attempt is invalid.


2.5. Project Files (.aep):






2.6 Order Queue: Animations are executed in the order payments are confirmed. I work on one project at a time. I will inform you of your position in the queue prior to starting. All delivery times provided are estimates and may be subject to change depending on project complexity and creator availability. 


2.7 Order Status Availability: Custom commissions and orders are strictly accepted only when the order status explicitly displays "Order Status: OPEN" on the official website's Order page. virtualfx will not accept, process, or hold queue spots for orders submitted while the status is set to CLOSED or PAUSED. Any unauthorized payments sent while orders are closed may be refunded minus any non-refundable processing or transaction fees charged by payment providers (e.g., Stripe, PayPal, Ko-fi).


2.8 Additional Fees: If an order requires excessive time or extraordinary work beyond the original brief due to demanding client needs, virtualfx reserves the right to request an additional fee. Work will be paused until the extra fee is agreed upon and paid.


2.9 Time Zone & Operating Hours: virtualfx operates under Central European Time (CET / CEST). All delivery estimates, deadlines, and response timeframes are measured strictly according to this time zone.





3. Preview & Watermarks:

3.1 All work-in-progress (WIP) previews, drafts, and review renders may feature a centered <VIRTUALFX PREVIEW> watermark.

3.2 The final, unwatermarked version will be delivered upon final project approval from the client. 

3.3 All content sent to the client is copyrighted. Any commercial, public, or personal use of previews is strictly forbidden.


3.4 Client Ghosting / Abandonment: 

3.4.1. If the Client fails to provide required project assets or brief details necessary to start the project within 7 days of payment, the order will be canceled without refund to cover reserved queue time and administrative costs.

3.4.2. If the Client fails to respond or provide feedback on previews/drafts for more than 7 days, the project will be considered finalized and approved as-is. The final files will be delivered, the project will be closed, and no refunds will be issued. 





4. Revisions & Changes:

4.1 Included Revisions: Each project includes up to 2 rounds of minor revisions (e.g., small color tweaks, text edits, timing adjustments). A single revision round consists of one consolidated list of feedback/changes provided by the Client in a single communication (e.g., one email or single structured message). Multiple piecemeal messages sent over time will be counted as separate revision requests.


4.2 Major Revisions & Excessive Changes: Structural changes requested after work completion or draft approval (e.g., complete style overhauls, re-animating to a new audio track, or fundamental structural edits), as well as any revisions exceeding the included limit, will incur additional fees based on the extra work required.


4.3 Payment for Extra Revisions: Work on additional or major revisions will only proceed once the extra fee has been agreed upon and payment is confirmed.





5. Refunds, Cancellations & Chargebacks:

5.1 Final Sales & Right of Withdrawal: Due to the digital nature of custom graphics and instant assets, all sales are final and non-refundable once the un-watermarked product or template has been delivered. By initiating a download of a digital product or granting approval for the final custom render, the Client expressly consents to immediate performance of the contract and acknowledges that they waive any statutory right of withdrawal, cancellation, or "cooling-off" period that may apply in their local jurisdiction.

5.2 Client Cancellation: 




5.3 Creator Cancellation & Right to Refuse: virtualfx reserves the right to decline, cancel, or refuse service for any order at any time.

5.3.1 If an order is canceled due to personal or scheduling constraints on virtualfx’s end, the Client will receive a 100% full refund.

5.3.2 If an order is canceled due to the Client’s failure to comply with these Terms of Service, abusive behavior, or breach of contract, virtualfx reserves the right to issue a refund minus any non-refundable payment processing fees (e.g., Stripe/PayPal fees).

In all cancellation cases, no completed or uncompleted assets will be delivered. virtualfx is not liable for any delays or inconvenience caused by order cancellation.

5.4 No Chargebacks: Unauthorized chargebacks, false disputes, or payment reversals will result in immediate permanent termination of service with you, permanent blacklisting across creator networks, loss of usage rights to the delivered assets, and potential legal action for fraud.




6. Minors & Age of Majority

By making a purchase, you confirm that you are of legal age to enter into a binding contract in your jurisdiction (the legal age of majority in your country, typically 18, or 19/21 in certain locations). If you are considered a minor under your local laws, you must have explicit consent and assistance from a parent or legal guardian to use my services and complete any payment. Unauthorized purchases made by minors using a parent's/guardian's payment method are non-refundable once the work has begun.





7. Usage Rights & Portfolio Rights

7.1. Licensing Tiers: Depending on the intended use of the commissioned work, different pricing and licensing tiers apply. The Client must specify the intended use before requesting a quote.





7.2. Reselling & Claiming Work: Even with a Standard or Commercial license (Tiers 1 & 2), reselling the digital files, redistributing them, or claiming the raw animation as your own design is strictly prohibited. These restrictions are only lifted if the Client purchases the Tier 3 Full Copyright Transfer.


7.3. Portfolio Self-Promotion: Regardless of the license tier purchased (including Tier 3 Full Copyright Transfer), virtualfx retains the non-exclusive, royalty-free right to display finished animations, drafts, and watermarked previews in personal portfolios, websites, social media, and showreels strictly for self-promotional purposes, unless a strict Non-Disclosure Agreement (NDA) is signed prior to the project start.


7.4. AI Training Prohibition: The use of any finalized designs, draft deliverables, or watermarked previews provided by virtualfx for the purpose of training artificial intelligence (AI) models, machine learning algorithms, or image/video generators is strictly prohibited across all license tiers.





8. Limitation of Liability

virtualfx shall not be held liable for any indirect, incidental, or consequential damages (including loss of profits, revenue, or data) arising from the use of the final deliverables, delays in project delivery, or errors beyond the creator's reasonable control.



9. Governing Law & Jurisdiction

These Terms of Service and any separate agreements whereby virtualfx provides you services shall be governed by and construed in accordance with the laws of Poland. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the Polish courts.



10. Copyright Infringement Claims & Contact

If you believe that any material or asset created or hosted by virtualfx infringes upon your copyright or intellectual property rights, or if you have any questions or concerns regarding these Terms of Service, please contact me immediately via:

Email: order.virtualfx@gmail.com

Discord: @virtualfx

All legitimate legal notices or copyright enquiries will be reviewed and addressed promptly.