Privacy Policy
Last update: August 7, 2026 (CEST)
1. General Information
This website uses Google Analytics, a web analytics service provided by Google LLC. The tool is used solely to monitor and analyze anonymous traffic and usage patterns on this website. virtualfx will use this information to improve the site.
2. Analytics Data Collection
Google Analytics uses "cookies" (small text files stored on your device) to collect standard internet log information and visitor behavior in an anonymous form.
The information generated includes:
Number of page views and visits
Approximate geographic location (country/city level)
Device type, browser, and operating system
Referral sources (e.g., direct links, YouTube, Discord)
No Personally Identifiable Information (PII) such as names, email addresses, or IP addresses is collected, stored, or processed by Google Analytics.
3. Purpose of Analytics
The analytical data collected is used exclusively to evaluate website performance, improve content quality, and understand how visitors interact with the site.
4. Managing Cookies
You can choose to disable or selectively turn off cookies in your browser settings at any time. Doing so will not affect your ability to view or use this website.
Depending on your region, you may also see a cookie consent banner upon entering the site, allowing you to explicitly accept or reject analytics cookies.
5. Direct Contact and Orders
If you contact me directly (via email, contact forms, or Discord) to order a template or custom animation:
Any provided personal information (such as your email address, Discord username, or order details) is used solely to communicate with you and fulfill your order.
Your personal data will never be sold, rented, or shared with third parties for marketing purposes.
6. Payment Processing, Third-Party Services & Data Processors
virtualfx do not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their respective Privacy Policies.
When you place an order, send a payment, or leave a tip through my site, payment processing is handled by:
Ko-fi: Used for receiving commission payments, tips, and hosting order links. You can view their Privacy Policy at https://more.ko-fi.com/privacy
Stripe: Used for processing credit/debit card payments, Apple Pay, Google Pay, and local payment methods via Ko-fi. You can view their Privacy Policy at https://stripe.com/privacy
PayPal: Used for direct payments and commission transactions. You can view their Privacy Policy at https://www.paypal.com/webapps/mpp/ua/privacy-full
Above processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover.
Also:
Google Drive / Google Workspace: Used for hosting, storing, and sharing completed digital assets and template deliverables. You can view Google's Privacy Policy at https://policies.google.com/privacy
Discord: Used for client communication, project discussions, and file sharing. You can view Discord's Privacy Policy at https://discord.com/privacy
7. Contact & Data Controller
The Data Controller for this website is virtualfx. If you have any questions regarding your personal data or wish to request its removal, please contact me at: order.virtualfx@gmail.com
8. Your Rights (GDPR & International Users)
You have the right to access, update, or request the deletion of any personal information provided to me (e.g., email address, order details). You also have the right to lodge a complaint with your local Data Protection Authority.
Data Processing Basis & Retention: Your data is processed on the basis of fulfilling a contract (processing your order), legitimate interest (responding to inquiries), and consent (analytics). Data necessary for tax and accounting purposes is kept for the period required by law. General communication and Discord messages are retained as long as necessary for the project and then periodically archived or deleted.
9. Children's Privacy
This website and its services are not directed at children under the age of 13 (or 16 in the EU/UK). I do not knowingly collect personally identifiable information from children. If you are a parent or guardian and believe your child has provided personal data without your consent, please contact me immediately at order.virtualfx@gmail.com, and I will promptly delete such information.