Privacy Policy
Last Updated: June 12, 2026
This Privacy Policy describes how **Vimly: AI Video Maker** (“we”, “our”, or “us”) handles information when you use our mobile application and related services (the “Service”).
By using the Service, you agree to this Policy. Your use of the Service is also subject to our Terms of Service.
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## 1. Information We Process
We collect and process only information reasonably needed to:
- provide AI video creation and related features
- operate subscriptions, credit packs, and advertising
- maintain security, performance, and reliability
- respond to support requests and legal obligations
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## 2. Content You Submit for AI Features
When you use AI features to generate or edit videos, you may provide:
- photos or images
- video files or clips
- text prompts or descriptions
**Processing**
- Your content is transmitted securely to cloud-based systems to produce the output you request.
- Content is used only to fulfill that request and operate the Service.
- We do **not** use your uploads to train general or shared AI models for other users.
**Retention**
- Uploaded files are removed after processing completes, except where short-term retention is needed for technical reliability, abuse prevention, or legal compliance.
**Face-related media**
If your content includes human faces:
- we do not identify individuals
- we do not perform biometric recognition
- we do not maintain facial recognition databases
Face-related data is processed only to apply the visual effects or transformations you request.
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## 3. Automatically Collected Data
We may automatically collect:
- IP address
- device type, model, and operating system
- app version and feature usage
- crash reports and diagnostic logs
- advertising identifiers (such as the Android Advertising ID)
This helps us operate the Service, fix errors, prevent abuse, and—where applicable—deliver and measure advertising for users without an ad-free subscription.
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## 4. Purchases, Subscriptions, and Credits
If you purchase a subscription or credit pack through Google Play, we may receive:
- subscription or purchase status
- product identifiers needed to grant ad-free access, weekly credits, or add-on credits
- limited transaction metadata required to fulfill entitlements
Payment card details are processed by Google Play, not by us directly.
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## 5. Support Communications
If you contact **help@aivimdeo.com**, we may receive your email address, message content, and any attachments you choose to send. We use this information only to provide support.
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## 6. Advertising
Users without an active ad-free subscription may see in-app advertisements, including through partners such as **Google AdMob**.
Ad partners may collect or receive:
- device identifiers
- IP address
- ad interaction data
**Important**
- Third-party ad partners follow their own privacy policies.
- We do not sell your personal information.
**Your choices**
- You may limit ad personalization in your device settings.
- Where required (including in the EEA/UK), we request consent through frameworks such as **Google UMP** before serving personalized ads.
- Users with an active ad-free subscription will not receive in-app advertising from us during the subscription period.
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## 7. How We Use Information
We use information to:
- generate AI video outputs you request
- manage weekly subscription credits and credit pack purchases
- provide ad-free access to eligible subscribers
- maintain and improve the Service
- detect fraud and security incidents
- comply with applicable law
We do not engage in unauthorized cross-app tracking unrelated to the Service.
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## 8. Legal Bases (EEA/UK)
Where the GDPR or UK GDPR applies, we process personal data based on:
- **Contract** — to provide requested features
- **Consent** — where you have given permission (e.g., certain advertising)
- **Legitimate interests** — for security, fraud prevention, and service reliability, balanced against your rights
You may withdraw consent where processing is consent-based.
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## 9. Data Sharing
We do not sell personal information. Limited sharing may occur with:
- **Service providers** (cloud, analytics, advertising, and Google Play) acting on our behalf
- **Authorities** when required by law or to protect users and the Service
- **Successors** in a merger, acquisition, or asset transfer with appropriate safeguards
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## 10. Retention
| Data type | Typical retention |
|-----------|-------------------|
| AI upload content | Removed after processing; brief extensions only where necessary |
| Support messages | As needed to resolve your inquiry |
| Technical logs | Often 30–90 days |
| Security records | Longer where required for investigations or compliance |
| Purchase records | As needed for entitlements and legal/accounting duties |
**Deletion requests:** Contact **help@aivimdeo.com**. We aim to respond within 7 business days unless law requires otherwise.
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## 11. Security and International Processing
We apply commercially reasonable safeguards. No system is perfectly secure.
Your information may be processed outside your country. Where required, we implement appropriate transfer safeguards.
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## 12. Your Rights
Depending on your location, you may have rights to access, correct, delete, restrict, object to, or port your data, and to withdraw consent or lodge a complaint with a regulator.
**California residents:** You may have rights to know, delete, and opt out of “sale” or “sharing” of personal information for cross-context behavioral advertising. We do not sell personal information.
Contact **help@aivimdeo.com** to exercise your rights.
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## 13. Children
The Service is not directed to children under 13 (or the higher minimum age in your region). We do not knowingly collect children’s personal information.
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## 14. App Permissions
The app may request permissions when needed for features you use, such as:
- **Camera** — capture media for AI processing
- **Photos/Media/Storage** — select files from your device
- **Internet** — online processing and purchase verification
You may revoke permissions in device settings; some features may not work without them.
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## 15. Third-Party Services
Third-party SDKs and services (including Google Play) are governed by their own privacy policies.
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## 16. Changes to This Policy
We may update this Policy from time to time. The “Last Updated” date reflects the current version.
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## 17. Contact
**Email:** help@aivimdeo.com