🔐 Privacy Policy

Introduction

At VeeGig Coaching, your privacy is my priority. This policy explains how I collect, use, and protect personal information from adults and children who use my digital skills and ESL coaching services – anywhere in the world.

Data Controller & Contact

Business Name: VeeGig Coaching

Owner: Victoria Mwaura

Email: victoria@veegigcoaching.online

I am a small, solo coaching business. I comply with international privacy principles including transparency, data minimization, and security.

What Data I Collect

For Adults (Digital Skills & ESL): Name, email address, phone number (optional), payment information, and any learning progress notes shared during sessions.

For Children (Computer Basics only): First name, age (to tailor lessons), and parent/guardian contact details. Parental consent is always obtained before any child’s data is collected.

Website Visitors: Standard data such as IP address, browser type, and pages visited (via cookies or analytics).

How I Use Your Data

I use your data to:

• Deliver coaching sessions and send session reminders

• Process payments securely

• Improve my services

• Send occasional updates (only if you opt in, and you can opt out anytime)

• Comply with any legal obligation that applies to my business

Children’s Data (Under 18)

I do not knowingly collect data from children without verifiable parental or guardian consent. For students under 18:

• A parent/guardian must book the session and be present during live classes (for younger children)

• I collect only minimal data (first name + age)

• No photos, videos, or recordings are shared publicly without separate, signed parental permission

• Parents may request deletion of their child’s data at any time

Data Sharing

I never sell your data. I may share limited data with:

• Payment processors (e.g., Stripe, PayPal)

• Email services (e.g., Gmail, Mailchimp) – only if you subscribe

• Legal authorities if required by law

All third parties are bound by confidentiality agreements.

Data Security & Retention

I use encryption, secure passwords, and limited access to protect your data. Adult student data is kept while you are an active client, plus a reasonable period afterward for record-keeping. Child data is deleted when no longer needed for the specific course or upon parent request.

Your Rights (Any Country)

Depending on your location, you may have rights to:

• Access the data I hold about you

• Correct inaccurate data

• Request deletion of your data

• Withdraw consent for marketing

To exercise any of these, email me directly. I will respond within 30 days as a global best practice.

Cookies

My website may use basic cookies to improve functionality and analytics. You can disable cookies in your browser settings, but some features may not work as smoothly.

Policy Updates

I may update this policy occasionally. The "Last Updated" date will always be at the top.

Contact Me

For any privacy questions, to request data access/deletion, or to report a concern:

📧 victoria@veegigcoaching.online

I will respond promptly.